Customer Engagement Student

3 weeks ago

Oakville, Canada CT Bank Full time

**Help us boldly shape retail in Canada**

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business - and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

At Canadian Tire we work flexibly embracing ‘Hybrid’ whereby individuals utilize a combination of working at a CTC campus and or virtually in service of outcomes. Determined by managers, decisions around work location will be made based on business and team needs and grounded in a desire to support individual well-being and personal needs. Our goal is to empower teams and individuals to make the right decisions for them, and we expect that to look different for everyone.

**Our Commitment to students**
- Work in an environment that supports, and fosters knowledge sharing and provides key experiences to increase capabilities through projects or objectives.
- There will be specific and measurable objectives/goals that will support learning & achieving relevant business deliverables.
- Continue to support Canadian Tire’s culture of learning from others, continuous improvement, agility, growth and innovation.
- Investment in the community to create a talented diverse workforce for Canada and Canadian Tire’s future.
- Building & strengthening student social engagement throughout their education and pursuit of their career through ongoing communication and relationship building.

**Position Summary:
The Customer Engagement and Services team is a dynamic team with two main areas of focus. First, driving product engagement of our credit card, and two, develop new alternative product and services for Canadian Tire (i.e. warranty). This position will support both areas of business providing a wide range of experience in business strategy and new product development.

**What you’ll do**:

- Review data & insights to monitor program success, and identify business opportunities
- Develop customer/marketing programs to drive awareness and usage of credit card features
- Complete competitive research to inform business strategies & new product development
- Participate in research development to inform strategies
- Collaborate with various teams to deliver on business strategies

**Who you are**:

- Exceptional communication skills with the confidence and passion to share knowledge
- Creative thinker who is observant to seek new opportunities and perceptive to abstract ideas
- Goal driven individual to seek out continuous improvement opportunities
- The ability to take a collaborate approach to build strong relationships and have positive team experiences
- Flexible and dynamic individual who is able to adjust and prioritize accordingly to adapt to business demands and requirements
- Solid foundation of relevant technical skills
- Demonstrates behaviours of transparency, accountability agility and learning from others that will support your success

**What you’ve done**:

- Currently enrolled in post-secondary program in business, commerce, marketing, communications or a related discipline
- Solid working knowledge of Microsoft office suite.
- Attention to detail, strong project management, analytical and problem-solving skills
- Flexibility to prioritize and manage multiple projects and changing priorities
- **Criminal Background Checks**
- Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart - these are some of the many reasons why Canadian Tire Corporation is one of _Canada’s Best Managed Companies _. _
- To learn more about this team and the Canadian Tire family of companies follow us on _LinkedIn _. _

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