Current jobs related to Service Delivery Manager - Penticton - Maximus

  • Delivery Driver

    3 weeks ago


    Penticton, British Columbia, Canada Lordco Auto Parts Full time

    Job Summary:We are seeking a highly organized and customer-focused Delivery Driver to join our team at Lordco Auto Parts. As a key member of our customer service team, you will be responsible for delivering automotive parts and accessories to customers in a safe and timely manner.Key Responsibilities:Deliver automotive parts and accessories to customers...

  • Delivery Driver

    3 weeks ago


    Penticton, British Columbia, Canada Lordco Auto Parts Full time

    Job Summary:We are seeking a highly organized and customer-focused Delivery Driver to join our team at Lordco Auto Parts. As a key member of our customer service team, you will be responsible for delivering automotive parts and accessories to customers in a safe and timely manner.Key Responsibilities:Deliver automotive parts and accessories to customers...

  • Pizza Delivery Driver

    3 weeks ago


    Penticton, British Columbia, Canada lala ji's pizzeria ltd. Full time

    About the RoleWe are seeking a reliable and efficient Pizza Delivery Driver to join our team at Lala Ji's Pizzeria Ltd. As a key member of our delivery team, you will be responsible for ensuring timely and courteous delivery of our pizzas to customers.Key ResponsibilitiesEducation and Training: No formal education or certification is required, but a strong...

  • Pizza Delivery Driver

    3 weeks ago


    Penticton, British Columbia, Canada lala ji's pizzeria ltd. Full time

    About the RoleWe are seeking a reliable and efficient Pizza Delivery Driver to join our team at Lala Ji's Pizzeria Ltd. As a key member of our delivery team, you will be responsible for ensuring timely and courteous delivery of our pizzas to customers.Key ResponsibilitiesEducation and Training: No formal education or certification is required, but a strong...

  • Delivery Driver

    4 months ago


    Penticton, Canada Lordco Parts Ltd. Full time

    **Position: Delivery Driver** **Location: Penticton, BC** - Put yourself in the driver’s seat. Literally. _Are you looking for a full-time, entry-level job close to home?_ A job that comes with a company car, too? Join our Penticton, BC, team and let work, work for you._ Lordco Auto Parts is Canada’s largest independently-owned automotive parts...

  • Pizza Delivery Driver

    19 hours ago


    Penticton, British Columbia, Canada lala ji's pizzeria ltd. Full time

    Pizza Delivery Driver Job DescriptionWe are seeking a reliable and efficient Pizza Delivery Driver to join our team at Lala Ji's Pizzeria Ltd.Key Responsibilities:Deliver pizzas and other food items to customers in a timely and safe manner.Ensure customer satisfaction by providing excellent service and resolving any issues that may arise during...

  • Pizza Delivery Driver

    3 hours ago


    Penticton, British Columbia, Canada lala ji's pizzeria ltd. Full time

    Pizza Delivery Driver Job DescriptionWe are seeking a reliable and efficient Pizza Delivery Driver to join our team at Lala Ji's Pizzeria Ltd.Key Responsibilities:Deliver pizzas and other food items to customers in a timely and safe manner.Ensure customer satisfaction by providing excellent service and resolving any issues that may arise during...


  • Penticton, British Columbia, Canada lala ji's pizzeria ltd. Full time

    Job Title: Pizza Delivery DriverWe are seeking a reliable and efficient Pizza Delivery Driver to join our team at Lala Ji's Pizzeria Ltd.Responsibilities:Deliver pizzas and other food items to customers in a timely and safe manner.Ensure customer satisfaction by providing excellent service and resolving any issues that may arise during delivery.Operate a...


  • Penticton, British Columbia, Canada lala ji's pizzeria ltd. Full time

    Job Title: Pizza Delivery DriverWe are seeking a reliable and efficient Pizza Delivery Driver to join our team at Lala Ji's Pizzeria Ltd.Responsibilities:Deliver pizzas and other food items to customers in a timely and safe manner.Ensure customer satisfaction by providing excellent service and resolving any issues that may arise during delivery.Operate a...

  • Delivery Driver

    4 months ago


    Penticton, Canada Lordco Auto Parts Full time

    Description Position: Delivery Driver Location: Penticton, BC Put yourself in the driver’s seat. Literally. Are you looking for a full-time, entry-level job close to home? A job that comes with a company car, too? Join our team today and let us help you turn your ambitions into reality! Lordco Auto Parts is Canada’s largest...


  • Penticton, British Columbia, Canada Dynacare Full time

    Transform Patient Services with a New Delivery ModelAs a Regional Manager, Health Services, you will be responsible for transforming patient services locations within a region to a new delivery model designed to ensure an excellent patient experience through consistent, outstanding customer service.Key Responsibilities:Foster an environment of positive...


  • Penticton, British Columbia, Canada Dynacare Full time

    Transform Patient Services with a New Delivery ModelAs a Regional Manager, Health Services, you will be responsible for transforming patient services locations within a region to a new delivery model designed to ensure an excellent patient experience through consistent, outstanding customer service.Key Responsibilities:Foster an environment of positive...


  • Penticton, British Columbia, Canada lala ji's pizzeria ltd. Full time

    Pizza Delivery Driver Job DescriptionWe are seeking a reliable and efficient Pizza Delivery Driver to join our team at Lala Ji's Pizzeria Ltd.Key Responsibilities:Deliver pizzas and other food items to customers in a timely and safe manner.Operate a vehicle in a fast-paced environment, navigating through traffic and ensuring timely delivery.Interact with...


  • Penticton, British Columbia, Canada lala ji's pizzeria ltd. Full time

    Pizza Delivery Driver Job DescriptionWe are seeking a reliable and efficient Pizza Delivery Driver to join our team at Lala Ji's Pizzeria Ltd.Key Responsibilities:Deliver pizzas and other food items to customers in a timely and safe manner.Operate a vehicle in a fast-paced environment, navigating through traffic and ensuring timely delivery.Interact with...

  • Pizza Delivery Driver

    2 weeks ago


    Penticton, British Columbia, Canada lala ji's pizzeria ltd. Full time

    About the RoleWe are seeking a reliable and efficient Pizza Delivery Driver to join our team at Lala Ji's Pizzeria Ltd. As a key member of our delivery team, you will be responsible for ensuring timely and courteous delivery of our pizzas to customers.Key ResponsibilitiesEducation and Training: No formal education or certification is required, but a strong...

  • Pizza Delivery Driver

    2 weeks ago


    Penticton, British Columbia, Canada lala ji's pizzeria ltd. Full time

    About the RoleWe are seeking a reliable and efficient Pizza Delivery Driver to join our team at Lala Ji's Pizzeria Ltd. As a key member of our delivery team, you will be responsible for ensuring timely and courteous delivery of our pizzas to customers.Key ResponsibilitiesEducation and Training: No formal education or certification is required, but a strong...


  • Penticton, British Columbia, Canada Interior Health Authority Full time

    About This RoleWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at Penticton Regional Hospital. As a key member of our support services team, you will play a vital role in ensuring the delivery of high-quality food services to our patients, visitors, and staff.Key ResponsibilitiesSupervise and coordinate the work of...


  • Penticton, British Columbia, Canada Interior Health Authority Full time

    About This RoleWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at Penticton Regional Hospital. As a key member of our support services team, you will play a vital role in ensuring the delivery of high-quality food services to our patients, visitors, and staff.Key ResponsibilitiesSupervise and coordinate the work of...


  • Penticton, British Columbia, Canada Walmart Canada Full time

    Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Directs Store Delivery Associate coordinates and efficiently processes direct and local merchandise for delivery to the salesfloor in order to ensure a positive shopping experience to drive customer loyalty. If...


  • Penticton, British Columbia, Canada Walmart Canada Full time

    Direct Store Delivery Associate Join Walmart Canada as a Direct Store Delivery Associate and develop your skills in the retail industry. This role is ideal for those looking for a challenging and rewarding career in customer service or retail. Key Responsibilities: Ensure high-ticket merchandise is properly secured in a designated location. Process direct...

Service Delivery Manager

4 months ago


Penticton, Canada Maximus Full time

Company Profile:
We offer a comprehensive benefits package, competitive salary, a wonderful team-based working environment, and an opportunity to work with a great team of people who are dedicated to helping and making a difference in people's lives.

**Job Description**:
**Role Summary**

The Service Delivery Manager spends their days working intensively with our frontline delivery teams on all aspects related to client facing services and supports. You will work onsite at our local WorkBCCentre, to support our teams in delivering high quality and impactful employment services for jobseekers and employers. This includes:

- People & culture management_: the work we do is rewarding but challenging. We assist the full spectrum of individuals seeking employment from recent graduates to vulnerable populations across our communities providing them with customized solutions to to improve their lives. Your role is to support our case managers, front office teams, on-site sub-contractors, and job developers - helping them develop into highly skilled career development professionals. You will be their day to day go-to resource providing supports such as training, mentoring, coaching, daily case conferencing, shadowing, and performance management. As a people manager, you will work with your fellow leadership team to create positive, empowering workplaces through a lead by example style, and by hiring and developing team members committed to improving the lives of the marginalized within the community by demonstrating/modeling compassion, respect and inclusiveness for colleagues and clients.
- Business performance management_: our WorkBC program outlines numerous key performance measures that are monitored and reported on monthly and must be met or exceeded throughout the course of our contract. Your role will be to proactively monitor and analyze delivery performance against expected KPMs, identifying potential areas of concern, and supporting team members (individually and collectively) in achieving their targets. As a manager, you will be supported by our internal business performance team in the production, interpretation and use of key analytics and business intelligence reporting.

Sample duties:

- Employment services expertise_
- Developing a consistent environment of strong cross-functional work units in order to achieve effective service coordination throughout the team(s).
- The effective and appropriate scheduling of workshops, ensuring those offered are based on labour market and economic development needs; and that workshop content is employment focused and relevant to the needs therein.
- Ensuring that Self-Serve and Case-Managed services consistently engage all clients and thus increase their participation in the labour market.
- Providing ongoing coaching, training and support as it relates to all aspects of service delivery in order to consistently meet identified and required WorkBC Employment Services objectives and outcomes.
- Facilitation of service delivery meetings and planning sessions.
- Critically monitoring WorkBC Centre Employment Services service levels; reporting concerns to fellow leadership team and proactively identifying strategies for continuous improvement
- Monitoring of caseloads and the case management activities of the Service Delivery Team; including regular case file audits, client survey and feedback reviews, and various outcome reports.
- Providing direction to appropriate WorkBC Employment Services team members in relation to how to best provide support to specific cohorts or groups of Clients (for example, group-based programs or initiatives) in order to address applicable barriers and improve outcomes for these groups or cohorts.
- Demonstrating practical understanding of identified Client Inclusion Groups’ unique characteristics and the support and direction of the plan to serve these Client Inclusion Groups in the applicable Catchment through an in depth understanding of community supports and appropriate targeted service initiatives.
- Demonstrating understanding of the technologies that can be used to support effective service delivery and required outcomes utilizing all service delivery channels; in order to establish and maintain consistent Client access.
- People& culture management_
- Active participation in and oversight of human resource strategies that ensure recruitment and retention of qualified team members; reflecting the diversity of the applicable Client Inclusion Groups within the Catchment population
- Supporting the professionalization of the employment services team through continuing education and certification
- Consistently and effectively addressing team member issues/concerns in a timely manner in support of the Maximus culture and productive working relationships across the Centre
- Business performance management_
- Reviewing and analyzing monthly and applicable statistical reports, inventory reports and office expenses reports to ensure