Client Service Coordinator
3 weeks ago
CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION
Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the phone, this may be a fit for you
WHAT DOES A CLIENT SERVICE COORDINATOR DO?
In a typical day at our Oxygen office, you’ll be excited to start the morning with a coffee in-hand, energized and self-motivated to represent Careica Health. Our clients’ first interactions happen with you, and after hearing your kind voice and soothing empathy they will feel great about choosing Careica Health for their therapy needs. You’re the quarterback of the operation in that you are booking appointments, speaking with clients primarily over the phone and occasionally in-person. You'll frequently communicate with our clinicians and technicians to ensure they have the information they need to provide excellent service to our clients within their homes. This is a busy role and you will thrive if you embrace multitasking and thrive on the challenges it presents. We are a specialized provider, so you’ll always welcome the opportunity to educate/empower clients on our unique services, processes and equipment. After we have provided them with exceptional service, it will be your responsibility to process payment and send them home with a smile on their face. There are also basic accounting functions, mailing out invoices, and various administrative duties.
WHAT QUALIFICATIONS DO I NEED FOR THIS ROLE?
- Completion of high school
- Strong customer service skills
- Medical office education or experience welcomed
- Well organized and tech savvy (able to confidently use MS Office)
- An eagerness to embrace Careica Health's coveted culture and live our purpose and values each and every day
WHAT DO I GET OUT OF IT?
The satisfaction of fostering positive relationships by providing support to clients and your team, while contributing to Careica's purpose of "helping people live their best lives".
THE DEETS
- This is a part-time gig, with a 30-hour work week, working days and no weekends
- Remuneration is highly-competitive including wage, an annual profit-sharing bonus and other perks
- It comes with benefits galore, including a comprehensive health plan, RRSP matching, and three weeks’ vacation
- Did we mention that your vacation and health benefits start immediately?
WHAT HAPPENS NEXT?
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