Technical Account Manager

1 month ago


London, Canada Polyanalytik Inc. Full time

Job Posting: Technical Specialist

**Responsibilities**:

- Act as primary contact for new clients while building long-term relationships with existing clients
- Attend international tradeshows, conferences, and workshops to further enhance client outreach strategies and objectives with travel requirements of up to 30%.
- Conduct virtual and/or in-person meetings with clients while presenting technical content on products and services offered by PolyAnalytik Inc. and Tosoh Bioscience.
- Address client needs and expectations with internal and external departments to ensure client satisfaction is met
- Communicate lead generation updates, progress, and outcomes with other account managers on a monthly/quarterly basis
- Develop new leads with industries that have not yet been sought by PolyAnalytik Inc.
- Attend tradeshows, conferences, and workshops to further enhance client outreach strategies and objectives
- Read, assess and summarize academic and industrial publications to further understand industry trends and innovations
- Coordinate Salesforce accounts and ensures leads and opportunities are logged in and followed up with notes and activities.
- Develop new presentation slides and marketing materials
- Convey PolyAnalytik Inc.’s services to new customers in clear and scientific language.
- Understanding customer’s needs and requirements and acting as a liaison between Account Managers and customers
- Transfer qualified opportunities to the appropriate sales executives for further development and closure.
- Follow up on current and past customers for repeat business activities.
- Create new lists of industries and businesses that can utilize analytical services offered by PolyAnalytik Inc.
- Establish and maintain customer relationships to provide technical and scientific information.
- Read, assess and summarize academic and industrial publications to further understand industry trends and innovations
- Maintain social media presence and connect with current and new customers to increase lead generation.
- Develop new presentation slides and marketing materials
- Use and update Salesforce accounts and ensure leads and opportunities are logged in and followed up with notes and activities.

**Qualifications**:

- Master’s degree in Chemistry or Chemical Engineering, preferably in polymer chemistry and/or material science, with knowledge in industry sales and marketing is an asset.
- Strong knowledge and experience in chemistry and material sciences
- Strong ability to determine project planning
- Excellent project and time management skills
- Ability to work independently and as part of a team environment
- Excellent verbal and written communication skills
- Possess excellent time management skills to manage multiple projects at once
- Ability to travel across North America for scientific conferences, technical meetings, and industrial collaborations.
- Possess proficiency in writing technical reports and presentations

A self-motivated and enthusiastic personality is a must
- Scientific knowledge and understanding of analytical techniques such as physical, thermal, chemical, and spectroscopic analysis is an asset
- Ability to speak a second language will be considered an asset
- Meet travel requirement of up to 30% of the time with the ability to travel to Europe and United States.

**PolyAnalytik Inc.**

Pay: $43,038.78-$76,293.81 per year

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2024-12-20



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