Head Custodian, Parks

2 weeks ago

Edmonton, Canada West Edmonton Mall Full time

The Head Custodian is responsible for leading the department in the absence of the Custodial Supervisor(s) and providing support as operationally required.

**Primary Responsibilities**:

- Supervising, coordinating, and directing the activities of the custodial staff as they perform the daily cleaning duties within all Parks & Attractions.
- Being on the floor to oversee all daily routines, special tasks, and the proper completion of all cleaning activities to ensure department set standards of cleanliness are always adhered to.
- Acting as a leader and mentor in the department to train and develop all new and existing staff members to accomplish duties and responsibilities to the best of their abilities.
- Establishing and implementing routines and coordinating work activities with other departments while responding to special requests and problem-solving tasks when required.
- Assist with monitoring facility quality control / quality assurance and staff productivity levels while ensuring correct and safe utilization and maintenance of all cleaning equipment, supplies and materials.
- Ensuring all products, materials, and supplies are well stocked and utilized efficiently and cost-effectively.
- Ensuring all custodial employees adhere to West Edmonton Mall Occupational Health and Safety policies, procedures, and standards.
- Ensuring all custodial staff follow department policies and procedures.
- Involvement in employee performance evaluations & employee discipline.
- Assisting with monitoring maintenance deficiencies in the various Parks & Attractions.
- Performing park inspections on various handheld devices using pre-made inspection checklists.
- Cleaning duties as required and assigned.

**Desired Qualifications**:

- Minimum of 3 years experience in a supervisory role/management role in the custodial/cleaning industry.
- Experience working in a large-scale facility with many staff members and strong management and leadership abilities.
- Strong communication skills proven to solve problems and utilize crisis management skills.
- Excellent communication, interpersonal, and customer service skills complemented by a strong sense of professionalism and a keen eye for detail.
- A flexible schedule that allows for mornings, days, evenings and weekend work.

**Terms of Employment**:

- This is a full-time position that requires flexible availability Monday through Sunday, including days, evenings, weekends and holidays
- Must be able to pass a basic security clearance.

**Job Types**: Full-time, Permanent

**Salary**: $17.00 per hour

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Work Location: One location

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