Surgical Quality and Process Improvement Coordinator

7 months ago

Peterborough, Canada Peterborough Regional Health Centre Full time

**Job Title**:Surgical Quality and Process Improvement Coordinator

**Department**:Quality & Patient Partnerships

**Position Status**:Full Time

**Anticipated Contract End Date**:Permanent

**Union**:Non-Union

**Number of Positions**:1

**Location**:Onsite; Peterborough Regional Health Centre

**The PRHC Difference**:
Peterborough Regional Health Centre (PRHC) is a state-of-the-art regional hospital with a proud local history extending back over a century. With a capacity of 494 beds, our regional hospital has one of the busiest Emergency Department in Ontario and offers an extensive range of services, including specialized programs in renal, stroke, cardiac, cancer care, outpatient diabetes program and vascular surgery.

We wouldn't be the hospital we are today without the people and nothing is more important to us then our team of dedicated employees. At PRHC, we pride ourselves on creating and maintaining an environment where people are valued, recognized, and treated with respect.

**Tops Benefits and perks**:

- Starting 3 weeks vacation
- Pension program with matching employer contribution
- Health and Wellness programs (gym and yoga memberships, travel discounts, etc.)
- Learning fund for educational development

**Type of Shifts**:Days, Monday to Friday

**Approximate # of Hours per week**:37.5

**WHAT YOU’LL DO**:
The Surgical Quality and Process Improvement Coordinator will work with surgical and quality team members, in alignment with PRHC strategic and operational directions and the PRHC quality model, to support the implementation of initiatives and strategies to achieve surgical program quality-related goals and objectives. The coordinator will perform data input and extraction, data analytics, develop presentations, education and training, and provide communications, logístical, project management, and analytical support for Surgical program quality initiatives.

**WHAT YOU’LL BRING**
- Clinical experience in a health care setting
- Post-secondary education in healthcare related field; Bachelor’s degree preferred
- Minimum one year experience in hospital surgery department, surgery clinic, clinical research
- Successfully completes the ACS NSQIP SCR Training/Certification Program immediately upon hire
- Data entry or analytics certifications preferred
- Quality Improvement certificate an asset
- Change Management an asset
- Project Management an asset
- Knowledge of customer service, quality improvement, project management and data analysis would be an asset
- Database data entry and/or management experience preferred
- Basic statistical knowledge preferred

**WHO YOU ARE**
- Ability to build relationships and gain alignment for clinical support
- Ability to develop and maintain effective working relationships with internal and external contacts
- Excellent verbal and written communication skills
- Demonstrated ability to manage change effectively, creating a positive workplace environment
- Excellent interpersonal skills and ability to interact well with all levels of staff and the community
- Excellent organizational and time management skills to adapt to continually changing priorities
- Demonstrated ability to meet goals and objectives within specified time frames
- Demonstrated ability to work in a fast-paced environment with multiple demands at a time
- Demonstrated ability to work independently and use good judgement, and as a team member
- Demonstrated ability to maintain good attendance

**OUR COMMITMENT**:
At PRHC, we take great pride in maintaining an inclusive culture of respect and a diverse workforce that reflects the community we serve. We do this because we understand that bringing different perspectives and backgrounds to the fulfillment of our mission, vision and values makes us better.

Thank you for your interest in the opportunity at PRHC. If you are selected to move forward in the recruitment process, you will be contacted by a member of the Talent Acquisition team.

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