Support Team Analyst
2 weeks ago
**About The Ottawa Hospital**:
- Inspired by research and driven by compassionThe Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.
- Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.**Rotation/Shifts**:
- Days and evenings, including weekends, 8 hour shifts- For information purposes only - The Hospital reserves the right to change.
**Basic Requirements**:
- Completion of a three (3) year college diploma or an equivalent combination of education and experience;
- Minimum three (3) years of related experience;
- Experience in data collection, analysis, and writing reports;
- Ability to report on data that requires interpretation;
- Ability to audit data to ensure accuracy;
- Excellent oral and written communication and presentation skills;
- Experience coordinating and managing data collection operations;
- Knowledge in the deployment of new processes or initiatives relevant to data analysis;
- Konwledge of processes for standard data entry;
- Proven ability to develop and/or revise standardized processes and procedures related to data management for functional area;
- Provide recommendations and implement changes to improve data quality monitoring;
- Ability to continuously monitor and maintain reports to ensure timely delivery of data to stakeholders;
- Ability to provide day-to-day technical support to employees which includes trouble shooting, problem review and escalation;
**Preferred Qualifications**:
- Proficiency in English and French - oral expression (advanced level) and comprehension (advanced level).
**What you can expect from us**:
- The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
- The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.
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