Training Supports

2 weeks ago

Oshawa, Canada Durham College Full time

**About Durham College**:
Durham College (DC) is leading the way as a post-secondary institution, offering an innovative and transformative student experience and hands-on learning opportunities. With this focus top of mind for our students and our employees, DC is proud to be one of the fastest-growing colleges in the province and annually ranked as one of the GTA’s Top 100 employers.

The college offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, justice, media, art and design.

With a focus on experiential learning, DC graduates are known for having the skills and knowledge employers need. More than 104,000 alumni represent the college, both locally and around the world.

Serving the Durham Region and Northumberland County communities for over 50 years, with campuses in Oshawa and Whitby, the college offers over 12,500 full-time post-secondary and apprenticeship students access to more than 145 full-time post-secondary programs - including four honours bachelor degrees and nine apprenticeship programs. Led by over 1,860 full
- and part-time staff, DC has an estimated annual economic impact of more than $913 million on Durham Region.

**DUTIES AND RESPONSIBILITIES**:
The incumbent is responsible for maintaining the effective, efficient and accurate operation of the Literacy and Basic Skills information management systems as well as any associated record keeping, registrations, and reporting required to support the Literacy and Basic Skills program. The incumbent will ensure protection and privacy of all student information gathered is keep secured and confidential.
- Develop, initiate and maintain information tracking systems relating to student records, including maintenance of the MLITSD database EOIS-CaMS and the collection of departmental statistics including, coordinating the collection and processing of client information with community-based Essential Skills facilitators and Academic Upgrading learners.
- Utilize the student record system (Banner) database for student registrations, creation of Course Registration Numbers, confirming and transferring course CRNs from term to term.
- Determine eligibility, prepare and approve and Training and Support Allowance for Academic Upgrading students utilizing the Learning Management Platform DC Connect, ensuring compliance with MLITSD guidelines. Liaise with Accounting and Payroll as to the distribution of TSA funds on a bi-weekly basis.
- Compile statistical data for Ministry required follow-ups on clients at 3, 6, and 12 month intervals and record data into the EOIS-CaMS database by developing and maintaining computer system to track students starts, exits and outcomes for the purpose of reporting to MLITSD.
- Provide shared responsibility for contact for the office, answering inquiries from potential students with regards to college programs and services and other agencies outside of the College system.

**QUALIFICATIONS**:

- A minimum of a three-year diploma/degree in Office or Business Administration or equivalent.
- A minimum of five (5) years of work experience with detailed knowledge of and proven ability in the use of the EOIS-CaMS Ministry database.
- Experience working with vulnerable populations is an asset.
- Knowledge of Banner student information system.
- Familiarity with Literacy & Basic Skills policies and guidelines.
- Advanced MS Office Suite skills.
- Strong customer service skills required.

**Required Skills**:
Starting Rate: $33.38; Four Year Rate: $38.75

Required Experience

Full-time Support Staff Position Opportunity: Temporary Employee Replacement (Appendix D, see page 109 of collective agreement) - June 2023 until June 2025

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