Insurance Planning Associate

6 months ago

Vancouver, Canada Nicola Wealth Full time

**About Nicola Wealth**:
We have a lot to be proud of at Nicola Wealth. Our sophisticated financial planning, our diversified private investment funds, and their exceptional performance, our 99% client retention rate and our award-winning culture, combine to position us as a national leader in wealth management. Recognized as a Best Managed Company and one of Canada's Top Employers, we are dedicated to upholding our firm's values through this phase of significant growth.

By bringing together smart, dedicated, and supportive colleagues from diverse backgrounds, we deliver extraordinary client service in a value-driven work environment. The collaboration, creativity, and entrepreneurial spirit we were founded on provides the opportunity for you to make a real impact and build a rewarding career. We are passionate about our business, our culture and invest deeply in your growth and development to build for the future. If you have this same drive, then let's talk

**About the Team**:
Our Insurance Services Team supports our Wealth Advisors and clients with accurate, timely, and expert insurance knowledge and administrative services. With an increased focus on insurance planning, this team is expected to grow over the coming years.

**Purpose of the Role**:
As an Insurance Planning Associate, you have a keen eye for detail and a passion for providing exceptional support to internal stakeholders, clients, and insurance carriers. You prioritize tasks in a dynamic, fast-paced, and deadline driven environment while always maintaining your professional demeanor.

This position will operate on a hybrid model based in our Vancouver office.

**Core Responsibilities**:

- Collaborate and coordinate with Advisory Team on 'Reason Why' letters.
- Facilitate in force policy changes such as change of owner, beneficiary, policy cancellation, policy exchanges.
- Coordinate with insurance carriers to order in force illustrations.
- Process and manage living benefits claims (disability and critical illness).
- Gather insurance carrier forms to create an initial catalogue, complete the ongoing maintenance in line with carrier form requirement changes, and communicate changes to the Advisory Team.
- Escalate client complaints with the Director, Insurance Services.
- Create and maintain New Business checklist and communicate changes as necessary.
- Deliver a high level of first-class, personalized, and end-to-end client and Advisory Team service with rapid and solutions-based resolutions of queries.
- Mentor team members to support their learning and development.
- Other relevant and related responsibilities, as assigned and as the needs of the organization change.

**Required Skills & Qualifications**:

- 3+ years' related work experience in a client facing role at a wealth management firm with exposure to investment, financial planning, and insurance planning.
- Life License Qualification Program (LLQP).
- Excellent written and verbal communication skills.
- Thrive in a dynamic and fast paced environment.
- Excel when focused on complex tasks that require attention to detail.
- Deliver high quality work while managing competing priorities and deadlines.
- Client centric attitude.
- Ability to adapt to and embrace change in a high growth organization.
- Proactive, resourceful, and self-motivated.
- Analytical and solutions-based mindset.
- Strong interpersonal and relationship management skills, enabling the building of trust-based connections with clients and colleagues.

**Compensation & Benefits Package**:
This position comes with a competitive base salary hiring range of **$63,000-$87,000**; dependent on experience, skills, qualifications and internal equity, plus a bonus, RRSP contribution, and participation in our Profit-sharing Program.

**Additional Details**:
**Number of Available Position(s)**: 1
**Term of Employment**: Permanent, Full-time
**Hours per week**:37.5
**Language of work**:English
**Business address**: 1508 W Broadway Suite 500, Vancouver, BC V6J 1W8, Canada
**Work Location**:1508 W Broadway office, Vancouver, with possibility of a hybrid arrangement
- Thank you for your interest in a career with Nicola Wealth_

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