Volunteer Coordinator
2 months ago
**Roles Responsibilities Ukrainian Volunteer and Homestay Support Services (80%)**:
- Acting as main point of contact for Ukranian volunteer, donation and Homestay enquires. Providing information and referral services to community resources, as needed - Recruiting, selecting, training, and monitoring of host families - Completing profiles for host families, ensuring hosting requirements are met and appropriate screening is completed (i.e./ police background check, etc.) - Preparing and delivering newcomer and host orientations - Updating and ensuring information is accurate in applicable databases - Promoting Homestay opportunities within the community - Escalating issues or concerns to the Program Manager, as needed - Conducting regular follow-up and site visits to all homestay locations and host individuals/ families - Manage and grow host family database
**Other Duties (20%)**: - Maintains and submits accurate tracking documents and monthly reporting updates to the Manager - Maintains appropriate records and files pertaining to homestays, hosts and clients provided - Ensures appropriate and confidential handling of all client information and files - Actively participates in all mandated training, staff meetings and workshops - Operates in accordance with the policies, guidelines, and protocols of the agency and program - Accepts other duties as assigned
**Qualifications**:
- The minimum level of education required is a Community College Diploma preferably in Social Services, Counselling, Psychology, or related fields. - Minimum of one year of experience in Housing and/or Social/Legal services within community services or non-profit sector. - **Ability to speak Ukrainian fluently** - Ability to communicate professionally in person, on the phone and virtually - Above average proficiency in MS Office (Outlook, Excel, Word, PowerPoint, Teams & Zoom) - Ability to stay organized and prioritize work in a high volume, deadline-oriented environment - Ability to work with individuals and groups from diverse cultural backgrounds - Be committed to a culture of inclusion - Ability to complete a satisfactory Vulnerable Persons Police Check
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