IT Administrator
6 months ago
Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.
Pattison Food Group Ltd. is Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members.
We have an exciting opportunity for a full-time IT Administrator - Generalist to join our team.
As an IT Administrator - Generalist you will be an integral part of our team, responsible for maintaining and improving internal IT systems, network, and infrastructure, and providing technical support to our team members. Working alongside the IT team, you will be involved in projects in all areas of IT including support and administration, electronic data interchange (EDI), network, infrastructure, business continuity, information security, and more.
This position is based out of Richmond, BC and is expected to be on-site.
You will be responsible for:
- Providing timely and quality day-to-day IT support relating to Microsoft Business Central, Office 356, Active Directory Login, and computer software and hardware.- Supporting the ordering system used by customers and troubleshooting communication issues.- Assisting in guiding and coaching other team members within the IT team.- Maintaining data exchange standards and systems to ensure seamless electronic communication within the organization and with external partners.- Planning, configuring, and implementing IT projects such as: 2D barcoding, Unified POS configuration, Business Continuity, MBC Merge and Upgrade.- Monitoring existing EDI connections for data accuracy and integrity and coordinating and implementing new connections.- Assisting with tracking the progress of EDI projects and following up with third-party vendors as needed.- Support with configuring, monitoring, patching, and reporting on security tools.- Maintaining network and systems to improve business continuity capabilities.
You have:
- 5+ years of work experience as an IT Administrator or Generalist.- Experience in various IT functions including but not limited to support, servers, databases, networking, security, and projects.- A diploma or bachelor’s degree in Computer Science or Information Technology is an asset.- Experience with or working knowledge of EDI.- Experience with Microsoft Business Central and creating and running reports in MBC or via Power BI.- Flexibility to work after hours or the occasional overtime to complete a job or meet deadlines.- The ability to carry or move heavy equipment as needed.
You are:
- An excellent communicator, both written and verbal, with strong interpersonal skills.- Customer orientated with the ability to explain technical concepts and solutions to non-technical people.- Analytical with strong troubleshooting and problem-solving skills.- A multitasker with the ability to prioritize and handle multiple projects and service request simultaneously.- Able to take initiative with the willingness to learn and take on new tasks.
What we offer:
In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.
IND6
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