Pro Shop Attendant

3 weeks ago


Ottawa, Canada CFMWS Full time

**WHO WE ARE**
The Canadian Forces Morale and Welfare Services (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.

**THE ROLE**
Since its inception, Hylands Golf Club has matured into a top-quality golf facility that offers a full range of services and amenities to its 1200 members and their guests. A true jewel among Canadian Forces golf facilities, Hylands continues to host numerous regional, national and international events. As part of CFMWS, our mandate is to provide affordable golf to our local military personnel and their families.

Under the supervision of the Manager, Golf Operations, the Pro Shop Attendant greets customers, responds to enquiries, advises customers of golf course conditions, general rules and regulations and, books tee times using computer program. The Pro Shop Attendant conducts sales transactions and deposits of all funds for daily green fees, equipment rentals and Pro Shop merchandise. The incumbent also prepares cash deposit; performs refunds, voids, and returns. The Pro Shop Attendant washes range balls, ensures sufficient buckets are available for next day’s use and cleans golf clubs and places in registered storage. The Pro Shop Attendant also distributes golf clubs to registered users, as requested, assists customers with carryout or loading of golf bags, signs out rental equipment and explains borrowing procedures. The Pro Shop Attendant prepares golf carts by cleaning, fuelling and inspecting for deficiencies.

**QUALIFICATIONS NEEDED** Education, Certifications and Licenses**
- High school diploma AND some years experience in a related field.

OR
- An acceptable combination of education, training, and experience will also be considered.

**Experience**
- In merchandising, marketing and display set-up
- In using a Point of Sale (POS) system
- In using general office equipment
- In cash handling
- In serving alcoholic and non-alcoholic drinks, as required

**Knowledge**
- Of golf course operations
- Of inventory control procedures
- Of retail operations
- Of health and safety practices
- Of Workplace Hazardous Materials Information System (WHMIS)

**Competencies, Skills and Abilities**

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

**LANGUAGE REQUIREMENTS**
English or French Essential. Bilingual an asset.

Reading: None

Writing: None

Oral: Functional

**BENEFITS AVAILABLE** Health Benefits**: Accidental Death and Dismemberment coverage.

**Work Life Balance**: Paid/unpaid leave, including vacation pay, family related leave and personal days.

**Retirement Planning**: A Defined Benefit Pension Plan and Group Savings Plans.

**Learning and Development**: Tuition Assistance Program, payment of professional association memberships, online learning opportunities and second language training.

**Perks**: Discounts provided through CFAppreciation.

**OTHER INFORMATION** Multiple positions available**
- Part Time
- Hours of Work: 13-27 hours per week

This unionized position is open to all interested parties. Preference will be granted in accordance with the Collective Agreement for the UFCW local 175 bargaining unit at CFSG Ottawa-Gatineau.

**Expected Start Date**: April 2023

**INCLUSION AND ACCOMMODATION**

Job Reference: CFMWS05405



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