Office Administrator/sterilization Technician

4 weeks ago


Hanover, Canada Dentalcorp Canada Full time

Immediate Contract Job Opportunity to September 2023

About us:
At Saugeen Dental, we believe in providing high-quality dental care for you and your loved ones. We are an established family-oriented practice that is located in the heart of Hanover, where we have served patients of all ages throughout the community and beyond.

As your dentist in Hanover, you can expect quality, professional service in a calm, friendly and relaxing atmosphere. Our Dentists and highly trained team will ensure that your needs, concerns, and problems are addressed and treated in our comfortable and safe environment.

We pride ourselves on providing quality patient care and our 4.8 stars on Google reviews is evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Our practice is conveniently located on 10th Street in Hanover.

Schedule: Full-Time, Contract

Mondays 7:00 am to 4:00 pm

Tuesdays 11:00 am to 7:30 pm

Wednesdays 7:00 am to 4:00 pm

Thursdays 7:00 am to 4:00 pm

Fridays 7:00 am to 4:00pm

Benefits of Joining Our Team:

- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

**Responsibilities**:

- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
- Assist with sterilization duties as required
- Ensure compliance with sanitation protocols
- Prepare treatment room in accordance with infection control and practice protocols for each patient
- Detailed understanding of practice health and safety requirements

About You:

- Minimum 1 year of administration experience
- Clinical background and experience with dental software programs considered an asset
- Previous clinical experience working in sterilization role is considered an asset
- Completion of sterilization courses is preferred
- Experience with IPAC (Infection Prevention and Control) is an asset



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