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Primary Care Response Team Assistant

5 months ago


Metro Vancouver Regional District, Canada First Nations Health Authority Full time

**FNHA Overview**:
**About us**
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.

The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.

**Title**: Primary Care Response Team Assistant
**Contract**: Term until July 15, 2024
**Hours**: 22.5 hours per week (Sunday to Tuesday)
**Location**: Hybrid - Vancouver FNHA Sinclair Office

**About the role**
As Primary Care Response Team Assistant, you will provide administrative support to the day-to-day operations of the First Nations Virtual Doctor of the Day (FNvDoD) and First Nations Virtual Substance Use and Psychiatry Service (FNvSUPs) clinics. The role is responsible for scheduling the providers by region and the Response Team, and also the consolidation and maximization of billings to ensure accuracy prior to submission to MSP. The role coordinates virtual staff with appropriate on the ground resources, which facilitates EMR integrations and workflows of program with other virtual support pathways. This position provides relief in the event of absence of a Response Team member. The role functions as a member of a collaborative and comprehensive health care team ensuring the provision of safe, ethical, and culturally appropriate care to clients and their families.

**About you**
- You have graduated from a Medical Office Assistant Certificate Program from an accredited Community College
- You have 3 to 5 - years experience in medical practice with advanced knowledge in billing, data and administrative processes, human resource management principles and practices, and current scheduling practices.

**Working at FNHA**
As a member of the team, you will have access to a wide range of employee benefits from day one, including:
- Municipal Pension plan with an employer contribution of 9.31%
- 3 weeks’ vacation, which increases with service to 4 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day and National Day of Truth and Reconciliation
- Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
- And more

Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.

As a health and wellness organization, the FNHA has aligned with the Provincial Public Health Order released on October 14, 2021. We have a mandatory COVID-19 vaccination policy for all employees at First Nations Health Authority. This policy requires all employees to be fully vaccinated against COVID-19. If selected for employment, you will be required to provide proof of vaccination by providing a copy of your BC Vaccination Card Passport with the QR code.

**How to apply