Customer Experience Associate

2 weeks ago


ChathamKent, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 15

**Business Line**
- TD Canada Trust

**Time Type**
- Part Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- Ontario

**City (Primary)**
- Chatham

**Work Location**
- 345 St. Clair Street

**Job Expires**
- 11-Feb-2023


  • Customer Experience

    1 week ago


    Chatham-Kent, Canada Michaels of Canada, ULC. Full time

    Store - CHATHAM, ON Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...


  • Chatham-Kent, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...


  • Chatham-Kent, Canada Michaels of Canada, ULC. Full time

    Store - CHATHAM, ON We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver a customer centric shopping experience by...


  • Chatham-Kent, Canada Sparks Carpet One Ltd. Full time

    Sparks Carpet One Ltd. has an immediate opening for a Design Consultant/Sales Associate to join our team. The associate will be responsible for working with customers one-on-one to design custom flooring and tile projects. If you're a self-motivated and detail-oriented individual, we will provide the tools and training for you to achieve success. We believe...


  • Chatham-Kent, Canada Walmart Canada Full time

    **Position Summary... **:To assist Vision Centre and Opticians in the operation of the VC. To serve customers and total store with inquiries and provide customer service. **What you'll do...**: 1. Greet customers and answer phones. 2. Help with the bookings of eye appointments. 3. Help maintain standards of the VC (filing, cleaning, displays,...

  • Parts Associate

    6 days ago


    Chatham-Kent, Canada Profota's Farm Equipment Full time

    **About us** Profota's Farm Equipment is a small business in Chatham-Kent, ON N7M 5J2. We are professional. Our work environment includes: - Modern office setting - Growth opportunities Profota's Farm Equipment is looking for a motivated and organized associate to join our parts team in Chatham-Kent, ON. **Responsibilities**: - Assist in the daily...


  • Chatham-Kent, Canada Old Dutch Foods Full time

    **Old Dutch Foods Ltd.** has an opening for a **Route Sales Associate **in **Chatham.** If you enjoy independence and are looking for a stable career in a growing industry, this is an ideal opportunity for you. As a Route Sales Associate, you would service retailers with an assortment of popular snack food brands. **Responsibilities**: - Deliver, sell,...


  • Chatham-Kent, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Chatham-Kent, Canada*** Job Title: Associate, Marketing & Accounting Solutions **Job Description**: The Associate, Operations Support is responsible for coordinating support tasks related to operations in the organization. This position oversees tasks to completion and report their progress to the operations...

  • Retail Sales Associate

    19 hours ago


    Chatham-Kent, Canada Best Buy Full time

    Are you passionate about working with people and technology? Are you looking for a job or career that is inclusive, fulfilling, and fun? As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusion and recognition....


  • Chatham-Kent, Canada Dajcor Aluminum Ltd. Full time

    Dajcor Aluminum Ltd. has an opening for a permanent full-time Customer Account Coordinator. The Customer Account Coordinator will be responsible for receiving, entering, confirming and releasing necessary production documents for customer orders. The Customer Account Coordinator will interact daily with customers, outside sales and internal staff to ensure...


  • Chatham-Kent, Canada Clear Medical Imaging Full time

    **Clear Medical Imaging** Clear Medical Imaging consists of a network of outpatient imaging clinics that utilize state-of-the-art digital imaging and report sharing software to provide outstanding patient experiences and streamlined physician services. With the development of innovative technology and the rapidly increasing need for radiological services,...


  • Chatham-Kent, Canada Clear Medical Imaging Full time

    **Clear Medical Imaging** Clear Medical Imaging consists of a network of outpatient imaging clinics that utilize state-of-the-art digital imaging and report sharing software to provide outstanding patient experiences and streamlined physician services. With the development of innovative technology and the rapidly increasing need for radiological services,...


  • Chatham-Kent, Canada Concentrix Full time

    Description The Associate, Operations Support is responsible for coordinating support tasks related to operations in the organization. This position oversees tasks to completion and report their progress to the operations manager. This position is responsible for communicating with outside partners, and vendors. Essential Functions/Core ...


  • Chatham-Kent, Canada Martinrea International Inc. Full time

    Martinrea is a **diversified global automotive supplier** engaged in the design, development and manufacturing of metal parts, assemblies and modules, complex fluid management systems and aluminum products. We employ approximately 15,000 skilled and motivated people at manufacturing, engineering and technical centers in Canada, the United States, Mexico,...


  • Chatham-Kent, Canada Chatham-Kent Health Alliance Full time

    VACANCY NUMBER: 0000024166 Location: Chatham-Kent, Ontario POSITION: Communications Summer Associate DEPARTMENT: Foundation STATUS: Summer Student OF POSITIONS: 1 POSTING DATE: 1 May 2024 CLOSING DATE: BARGAINING UNIT: Non-Union - Who We Are - As the charitable arm of Chatham-Kent Health Alliance (CKHA), our Foundation leads the way in philanthropy and...


  • Chatham-Kent, Canada The Home Depot Canada Full time

    **Position Purpose**: Reporting to the Store Human Resources Manager (SHRM) this role will support the HR function in the store in the areas of staffing, associate training, associate development, and WSIB/WCB administration and reporting, scheduling, and administrative functions. The role will spend approximately 60% of the time with scheduling and 40% of...


  • Chatham-Kent, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...

  • Warehouse Associate

    7 days ago


    Chatham-Kent, Canada Sacwal Flooring Centres Full time

    **Sacwal Flooring Centres** A leading floor coverings retailer currently has 2 new positions available for enthusiasticteam players. Wages for this position will be starting $18/hour Part time including some Saturdays but no Sundays **Key Responsibilities**: - Deliver flooring material, all while providing superior customer service - Inventory Control -...

  • Warehouse Associate

    7 days ago


    Chatham-Kent, Canada Sacwal Flooring Centres Full time

    **Sacwal Flooring Centres** A leading floor coverings retailer currently has 2 new positions available for enthusiasticteam players. Wages for this position will be starting $18/hour Full time including some Saturdays but no Sundays **Key Responsibilities**: - Deliver flooring material, all while providing superior customer service - Inventory Control -...


  • Chatham-Kent, Canada Farm Credit Canada Full time

    Closing Date (MM/DD/YYYY): 01/23/2023 Worker Type: Permanent Language(s) Required: English Term Duration (in months): Commercial lending knowledge and an agriculture background needed: Use your passion for providing extraordinary customer service to support a sales team offering financing to local agribusiness and agri-food operations. You’ll work with...