Park Manager

2 months ago

Coquitlam, Canada FunBox Full time

Reporting the the FunBox Director, the Manager is the leader in the FunBox Park - the World's Biggest Bounce Park, ensuring the Team has the knowledge and resources needed to maintain focus on the FunBox core values.

The Manager oversees all day-to-day operational functions, including ensuring a safe and functional operating environment for the Team and Guests, and consistently working to improve the Delivery of WoW Guest Experiences and operational efficiency.

The Manager leads the team, providing coaching and development opportunities to Team Members at all levels.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

- Consistently demonstrate FunBox’s core values (Make it Fun, Keep it Safe, Be Healthy, Do Good and Deliver WoW) for Team Members and Guests. Motivate the Team and drive FunBox culture within the park.
- Function as the Manager on Duty (MOD), and confidently function in and train all Team Members’ roles and responsibilities.
- Adopt and maintain FunBox standards, policies, and procedures at all times; including but not limited to Waiver (Participant Agreement) Policy, Guest service, food safety, etc.
- Provide the Team with a welcoming and mutually supportive work environment.
- Resolve Guest service issues with discretion and professionalism.
- Ensure Team Members are knowledgeable about all products, programs, and promotions offered.
- Help oversee team hiring, training, HR documentation, and evaluations.
- Manage scheduling and payroll processing responsibilities.
- Execute and drive results on goals established by the Director, submit reports in established timeframes.
- Schedule, evaluate and coach Park Management Team
- Manage equipment and concession pick-up or drop-off process, conduct weekly audit and maintain petty cash funds.
- Evaluate and implement operational best practices.
- Schedule regular meetings with the Management Team and Team Members to provide updates, conduct training, request feedback and share new information.
- Monitor and update all facility signage, registration forms, and fliers as required.
- Understand competitive landscape, pricing, and offerings.
- Other duties as assigned.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- Education: Bachelor’s degree or commensurate experience.
- Previous experience as a manager in a Guest-facing environment.
- Proven ability to motivate a team and drive culture to create results.
- Previous sales and marketing experience is highly valuable.
- Previous cash-handling experience is an asset.
- Ability to solve problems under pressure while maintaining a fun, friendly environment.
- Previous management experience with new-to-the-workforce, part-time staff.
- Ability to work nights and weekends.
- First aid or industrial first aid highly desirable.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the essential functions of this job, you must be able to:

- Stand for extended periods.
- Bend and reach.
- Stop to lift, move and retrieve materials.
- Pull, push, and lift.
- Reach both above and below shoulder height.

This seasonal position is expected to start around June 15, running until approximately September 15.

Remuneration includes base salary, plus attractive potential bonus based on revenue targets and customer satisfaction.

**Job Types**: Full-time, Seasonal
Contract length: 3 months

Pay: From $4,000.00 per month

**Benefits**:

- Profit sharing

Flexible Language Requirement:

- French not required

Schedule:

- Every Weekend
- Holidays
- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: Hybrid remote in Coquitlam, BC V3B 0C6

Application deadline: 2024-05-05
Expected start date: 2024-06-15

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