Manager, Clinical Operations, Vancouver Coastal
6 months ago
**Manager, Clinical Operations**
**Vancouver West, Coastal South District**
Regular, FT
**Join our team of dedicated leaders, as we strive to be integrated members of the health sector and the communities we serve, as well as international innovators of patient care delivery, quality, and safety.**
Are you an emergency health services, health care or public sector leader? Do you have experience in a large, patient care and performance-focused organization with complex service delivery challenges and a unionized workforce? Bring your innovation and strategic thinking to help drive ambitious plans for the way we work with the health sector - and the communities we serve.
BC Emergency Health Services (BCEHS) is seeking to recruit an additional Vancouver West manager to help lead Clinical Operations in the Coastal South District.
**What you’ll do**:
- Serve as an influential leader and key member of our clinical operations management team
- Travel within your district, connecting with your team, both in the boardroom and in the field
- Provide strategic and operational leadership in a 24/7 operation
- Work closely with team members from across the organization and with external stakeholders to identify risks and develop evidence-based solutions
- Plan, deliver, and evaluate out-of-hospital health services using data to inform intelligent decisions
- Ensure patient care is efficient, effective and safe
- Lead, coach and mentor supervisors and front line staff
- Promote a patient-focused, supportive and respectful culture
- Foster an environment of continuous learning and innovation
- Develop, implement, and evaluate solutions to improve services in your area of responsibility, and provincially
**What you bring**:
Qualifications and Certifications
- At least five years of progressively more responsible experience in health care, or the delivery of emergency management services or other complex care settings
- A valid paramedic or other relevant professional license to practice in BC is desirable (or out of province equivalent)
Skills and Experience
- Proven ability to lead with confidence and ability to reflect on action, using a range of skills to ensure high standards of care are delivered
- Passion and curiosity as a leader, helping others develop, and a commitment to continuous improvement
- Demonstrated ability to build positive and effective relationships and connections with employees, other leaders, health care partners, our community, and the private sector
- Ability to work in a dynamic environment, moving easily from the front lines to the boardroom
- Flexibility to travel for work when required
- Strong Microsoft Office skills
Core Competencies
- _Demonstrates Character: _Models personal and organizational values, and communicates in an honest and transparent manner
- _Assesses & Evaluates: _Measures and evaluates outcomes. Holds self and others accountable for results, and course corrects as appropriate
- _Communicates Effectively: _Adjusts style based on audiences and situations, using respectful and open communication
- _Demonstrates Critical Thinking: _Using a process-focused approach, identifies root causes rather than focusing on the symptoms
- _Self-Awareness: _Understands the impact your attributes and emotions have on performance of self, others, and organization
- _Builds Teams: _Fosters environment of cooperation, support and knowledge sharing
**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.**
**What we bring**
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, a
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