Front Desk Hotel Clerk

3 months ago


Edmonton, Canada Hampton Inn & Suites by Hilton Edmonton NWSt. Albert Full time

Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work setting**:

- Urban area
**Tasks**:

- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
**Computer and technology knowledge**:

- Multi-line switchboard
- Word processing software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Internet
**Security and safety**:

- Bondable
**Transportation/travel information**:

- Public transportation is available
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
**Other benefits**:

- Free parking available
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week



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