Field Manager

4 weeks ago


KitchenerWaterloo, Canada Chervin Full time

**FIELD MANAGER**

Due to growth within our company, **we are seeking a Field Manager to join our field (delivery, install, service) team in Hawkesville **(just outside of Waterloo). Our field team is integral in providing our clients with a memorable Chervin experience.

This is a full-time position with 44 hours a week and requires the employee to be on-site. Regular travel to the Muskoka region and GTA would be required to review job sites and conduct check-ins with staff. Wage commensurate with experience. Benefits are provided after the 3-month probationary period.

**WHO WE ARE**

Since 1991, Chervin has been **designing, manufacturing, and installing high-end custom cabinetry** in homes across Waterloo Region. Over the years, Chervin has expanded to serve the GTA and Muskoka region. Chervin has also built and acquired 4 sister companies which have given us the opportunity to be a key player in the markets for luxury hotel furniture, residential furniture, custom upholstered furniture, and home décor.

We are a family-owned and family-run business with a team of over 200 individuals pursuing “The Golden Means of Perfection”. We strive to live by the Golden Rule (**“Do to others as you would have them do to you”**). We purpose to follow our Core Values in all we do to ensure a positive, safe, and nurturing environment for all employees. We create high-end custom products to meet the unique needs of our customers. We are growing every year, and we would love to have you join our team of cabinetmakers on the exciting journey ahead.

**WHAT YOU’LL DO**
- Review upcoming schedule/workload to ensure adequate resources are available
- Assign projects to installers, and project managers, and create weekly schedules
- Monitor job completion and work with appropriate departments to ensure jobs are completed in a timely manner
- Responsible for hiring, controlling, and contract agreements with Subcontractors
- Communicate regularly with builders and customers to ensure satisfaction and resolve any potential quality issues
- Work with individual employees to provide coaching and help them achieve their career goals
- Ensure strong teamwork within the Installation department and ensure healthy collaboration with other departments
- Track and provide reporting on install KPIs
- Continuously review current policies and procedures and make suggestions for areas of improvement
- Work with the delivery supervisor to hire and build a quality delivery team, oversee vehicle usage, assist with scheduling and controlling fleet maintenance
- Ensure the health and safety of all work being done by delivery, installation, and service departments

**WHAT YOU’LL BRING**
- **UNRIVALED QUALITY**: Ability to build an engaged, empowered, and efficient team by continuous coaching and identifying key opportunities for improvement.
- **DISTINCTION**: Ability to remain calm and focused during tense situations - progressive problem-solving and understanding.
- **PEACE OF MIND**:Clear and responsive communication and focused determination.
- Commitment to following the “Golden Rule” of people relations - staff, customers, builders
- Strong English verbal and written communication skills, interpersonal and presentation skills
- Knowledgeable with OHS Act and regulations
- Great with people, positive attitude, and passionately wants to lead others
- 2+ years of supervisory/management experience, woodworking experience is a bonus

If you are interested in developing or expanding your woodworking career, please respond with your resume. Only those receiving an interview will be contacted. Thank you for your interest.

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Overtime

Ability to commute/relocate:

- Kitchener-Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What are your wage expectations?

Willingness to travel:

- 50% (preferred)

Work Location: One location

Expected start date: 2023-01-16



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