Client Care Representative and Sales Coordinator

1 week ago


Ottawa, Canada The Aqua Life Swim Academy Full time

At The Aqua Life Swim Academy, we are looking for enthusiastic, customer focused Client Care Representative to join our team. We offer competitive pay, great incentives and thorough training. Our environment is fast-paced, supportive and fun.

This role is for you if you are:

- Detail-oriented and able to multi-task with high levels of accuracy
- A self-starter and able to work independently
- Accountable and professional
- Dedicated to providing a meaningful customer experience
- Adaptable, energetic, and have a positive attitude.
- All about providing excellent customer service with great written and verbal communication skills in English (French considered an asset).

In this role you will:

- Oversee the quality and success of the sales and customer service operations of The Aqua Life including sales functions, customer service and online orders.
- Track of new inquiries and following up within 24hrs to accurately assess client’s needs, answer questions and facilitate registration as well as make recommendations for equipment or program they (or their child) might need
- Provide weekly audits to the Operations Manager of notes, registration/withdrawal log and other KPIs
- Communicate with instructors, current clients and potential clients
- Communicate accurately and precisely all class scheduling and scheduling changes to clients, instructors, and Aqua Life management

We would like to hear from you if you:

- Have experience within the hospitality industry, or recreational and sports sectors in a client facing role or sales
- Experienced with CRM, and with MS Office
- Have excellent interpersonal skills, communication and problem solving skills
- Have experience working independently and have a background in the Hospitality industry within a client facing role, or a customer service/sales role within the Leisure and Recreational industry
- Are self-motivated and driven

You will need:

- High speed internet (at own cost)
- Proficient with Google suite (Sheets, Drive, Docs, Gmail, Calendar etc.)
- Access to a laptop to work from home.

We provide with:

- Access to private and secure cloud-based software programs

Schedule: daytime hours and occasional weekend availability might be required.

Part-time hours: 15 - 30 hr per week



  • Ottawa, Canada Assurance Home Care Full time

    **Job description** Do you have coordination or scheduling experience? Do you get excited about the idea of delivering spectacular customer service? If yes, we want to meet you! We are an independent fast-growing; dynamic home care company and we are looking for an individual who is eager to embrace a new challenge and help in shaping the future and...


  • Ottawa, Canada The Aqua Life Swim Academy Full time

    At The Aqua Life Swim Academy, we are looking for enthusiastic, customer focused Client Care Representative to join our team. Our environment is fast-paced, supportive and fun. **This role is for you if you are**: - Detail-oriented and able to multi-task with high levels of accuracy - A self-starter and able to work independently - Accountable and...


  • Ottawa, Canada Silver Cross Ottawa Full time

    Client Care Co-Ordinator - Silver Cross The client care coordinator (CCC) reports to the store manager and works in the store on a full time basis during the 8:30am to 5:00pm store hours. The CCC greets showroom visitors, provides efficient courteous sales consultation and customer service and coordinates the day-to-day operations in the store. This role...


  • Ottawa, Canada Home Instead Full time

    _Home Instead is a franchise-based network that is committed to providing dependable, compassionate elderly care services such as personal care, Alzheimer's & Dementia care, companionship and home help._ Would you like to join an energetic team who is committed to collectively enhancing the lives of seniors in our community? Home Instead is currently hiring...


  • Ottawa, Canada WS Audiology EMEA, LATAM & Canada Full time

    At HearCANADA, a division of WS Audiology, we pride ourselves on being the pioneers of innovative solutions within the hearing care industry, who have a shared passion for positive impact on our client’s hearing journey, and always go above and beyond as a team!_ Join our **Clinical Operations** team! We are now hiring a **Client Care Coordinator** for...


  • Ottawa, Canada WS Audiology EMEA, LATAM & Canada Full time

    HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to...


  • Ottawa, Canada Assurance Home Care Full time

    **Job description** Do you have coordination or scheduling experience? Do you get excited about the idea of delivering spectacular customer service? If yes, we want to meet you! We are an independent fast-growing; dynamic home care company and we are looking for an individual who is eager to embrace a new challenge and help in shaping the future and...


  • Ottawa, Canada Home Instead Full time

    **Job description** The Client Care Coordinator is responsible for providing the highest level of quality service to all clients and family members that relate to client care, including Care Consultations with potential clients and family members, client/CAREGiver introductions, and Quality Assurance visits with existing clients. They use sales skills to...


  • Ottawa, Canada The Aqua Life Swim Academy Full time

    **About Us** The Aqua Life Swim Academy is dedicated to teaching swimmers of all ages essential swimming skills in a fun, safe, and supportive environment. We pride ourselves on small class sizes, personalized attention, and exceptional customer service. As we expand our reach in the Orleans, Ottawa area, we’re looking for a passionate, bilingual Client...

  • Sales Representative

    7 months ago


    Ottawa, Canada Mermaid Pools and Hot Tubs Full time

    **Job Title: Commission-Based Sales Representative - Pool and Hot Tub Industry** **Company Name: Mermaid Pools and Hot Tubs** **Location: Ottawa, Ontario** **Job Type: Full-Time, Commission-Based** Are you a dynamic and motivated individual with a passion for sales and a love for the good life? Mermaid Pools and Hot Tubs, a leading player in the pool and...


  • Ottawa, Canada Seniors for Seniors Full time

    Company Description We are currently hiring a **Full Time Client Care Coordinator** to work out of our **Ottoawa **office. Seniors for Seniors (a division of Spectrum Health Care) is a non-medical home care agency proudly serving seniors for over 30 years. As an integral member of the Client Services team, the **Client Care Coordinator **is responsible...


  • Ottawa, Ontario, Canada Kognitive Sales Solutions Full time

    Kognitive Sales Solutions is a leading provider of sales solutions for top brands in Canada.About the RoleWe are seeking highly motivated individuals to join our team as Field Sales Representatives. As a key member of our sales team, you will be responsible for educating clients about President's Choice Financial products and driving sales...


  • Ottawa, Ontario, Canada Kognitive Sales Solutions Full time

    Job OverviewKognitive Sales Solutions is seeking highly motivated sales-oriented individuals to join our team as Field Sales Representatives. Our ideal candidate will be responsible for educating clients and offering President's Choice Financial Products in-store.Compensation PackageWe offer a competitive base salary of $17.75/hour, with a minimum protection...


  • Ottawa, Canada Vets on Main Full time

    **Join Our Team as a Client Care Representative!** Are you a people person with a passion for animals? We’re excited to announce the opening of our brand-new, non-corporate veterinary clinic, and we’re looking for a dedicated Client Care Representative to start with our vibrant team! At Vets on Main, we believe that exceptional client experiences are...

  • Care Coordinator

    7 months ago


    Ottawa, Canada BioPed Footcare and Orthotics - Bank Street Clinic Full time

    **Care Coordinator** You’re driven to make a difference in the lives of others, and organization is what drives you. Whether you’re kickstarting your career, or you’ve already got a few years of experience under your belt, you want to join a passionate team in an organization that truly changes lives. If this sounds like what you’re looking for, we...


  • Ottawa, Canada Home Instead Full time

    **Job description** The Client Care Coordinator is responsible for providing the highest level of quality service to all clients and family members that relate to client care, including Care Consultations with potential clients and family members, client/CAREGiver introductions, and Quality Assurance visits with existing clients. They use sales skills to...


  • Ottawa, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...


  • Ottawa, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...


  • Ottawa, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...

  • Client Care

    7 months ago


    Ottawa, Canada Larga Baffin Full time

    Salary: 22.28 Position Overview The Referrals Coordinator, under the direction of the Manager and Supervisor of Client Care, will primarily be responsible to support all client travel requests and appointment bookings. In addition, the Referrals Coordinator will be responsible for completing several administrative responsibilities to support the business....