Housing Team Supervisor and Data Manager

1 day ago

Ottawa, Canada YMCA of the National Capital Region Full time

**Overview**

The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages, backgrounds and abilities, and works to address critical social needs in our community. We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.

**Working for the Y**

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals.

**Vacancy Status**:This job posting is for an existing vacancy.

**What do we offer?**

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.

**Our competitive wage and benefit package include**:

- Free YMCA gym membership;
- Discounted Y program fees (including health & fitness programs, child care, and camps);
- Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services;
- Health and Dental Insurance;
- Long-term Disability and Life Insurance;
- Access to our Canadian YMCA Retirement Fund pension plan;
- Up to 25 vacation days per year including two float days, and one birthday vacation;
- Maternity leave benefits for up to 18 months.
- _Some benefits may vary based on employment terms_

**What do you offer?**

The Team Supervisor and Data Manager (TSDM) is a member of the Housing Department’s Senior Leadership Team (SLT) and supports the Director of Transitional Housing and the Associate Vice President of Housing Services to manage the day-to-day operations of Transitional Housing and to ensure accurate and insightful data development and program evaluation for the Housing Services Department as a whole. The TSDM works with the SLT to achieve strategic goals in the fulfillment of the mission of the YMCA of the National Capital Region.

**Some of the tasks of this position include**:

- Supporting the Director of Transitional Housing in managing day-to-day operations, as well as the recruitment, training, supervision and performance management of Transitional Housing staff.
- Supervising a team to implement a highly-regulated, high-volume program with high turnover of residents in a unionized environment.
- Ensuring effective and efficient service delivery.
- Ensuring accurate and insightful data development and program evaluation for the Housing Services Department.
- Using analysis and creativity to interpret data generated by Housing Services and presenting it in ways that support program evaluation and programmatic and strategic decision-making.

**What qualifications and abilities are we looking for?**

At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

**Education**
- Post-secondary education or equivalent in a related field

**Language**
- Fluent in English, oral and written
- French is an asset

**Experience, Skills and Abilities**
- Minimum of 2 years’ experience in the shelter or housing field
- Supervisory experience preferred
- Knowledge, understanding and experience in working with a vulnerable population
- Extensive knowledge of community resources
- Proficiency in Microsoft Office, HIFIS, and case management software
- Proficiency in data collection, analysis and reporting
- Experience in a unionized environment preferred

**Additional Requirements**:

- Applicants must already have a valid permit to work in Canada.
- Semi-annually, staff must complete the mandatory training for the protection of Children & Youth and submit the certificate of completion.

**Core Competencies**:

- **Organizational Awareness and Understanding**: Demonstrates and promotes a personal understa

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