Facility Solutions Manager
2 months ago
_**Alternate Job Designation: Account Manager**_
**Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? **If you answered yes, consider this opportunity with City Wide
**City Wide Facility Solutions** is actively seeking a **Facility Solutions Manager **(FSM) for our Franchise location in _**PEEL ( Mississauga / Brampton )**_.
The **Facility Solutions Manager** is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction. Successful first year FSMs earn $75-$100K with second year peak performers averaging $130K+.
**What you will do...**
- Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
- Formulate and manage an effective service strategy and schedule tailored to each client.
- Negotiate and enter into agreements with clients for additional services - determine pricing, staffing, and logistics.
- Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.
- Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.
- Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly.
- Be available at times post working hours (in evening /night) to manage emergencies or discrepancies.
- Promote the sale of, procure, and monitor supplies for clients.
- Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
- Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc.
- Schedule each non-routine activity in client facilities using Outlook.
- Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled.
- Notify Sales Executives of potential accounts in your territory, especially new construction.
- Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.
- Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy.
- Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors.
- Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.
**Requirements**:
- 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required.
- 2+ years track record of success in a client retention role, with goals and metrics to support.
- Highly detail-oriented and excellent follow-through on commitments.
- Positive and outgoing personality; great at building relationships.
- Excellent verbal and strong written communication skills.
- Proficient in Microsoft Office and knowledge of CRM database.
- Ability to travel on a daily basis to client locations locally.
**Benefits**:
- Dental care.
- Paid time off.
- Vision care.
- Offsite Sales Training by Top Performers.
After probation period of 90 Days
**More on City Wide...**
**City Wide Facility Solutions **has an international sales network with a strong tradition of mentorship and coaching. This position fits a defined sales career path within our company. We offer a competitive compensation package with guaranteed base salary and potential for uncapped commissions.
**City Wide Facility Solutions **is an international organization with a 61-years tradition of sales excellence across the globe. City Wide works with businesses large and small to find building maintenance solutions that save them time and money. This successful model has expanded into over 105 markets across North America through a successful franchising program, creating a supportive network of more than 300 high-level sales professionals.
**Industry**: Building Maintenance Industry
**Employment Type**: Full-time
**Pay**: $50000 base per year
**Supplemental Pay Ty
-
Building Solutions Expert
4 weeks ago
Mississauga, Ontario, Canada City Wide Facility Solutions Full timeCompany OverviewCity Wide Facility Solutions is a leading provider of facility solutions, with a strong tradition of mentorship and coaching. Our company has an international sales network and offers a competitive compensation package with guaranteed base salary and potential for uncapped commissions.
-
Senior Account Manager
2 weeks ago
Mississauga, Ontario, Canada City Wide Facility Solutions Full time $100,000City Wide Facility SolutionsWe are a leading management company in the building maintenance industry, providing solutions to various issues our clients face at their facilities.In this position, you will serve as an Inside Sales Representative for City Wide's Facility Solutions team. Your primary responsibility will be lead generation and business...
-
Account Manager
1 month ago
Mississauga, Ontario, Canada City Wide Facility Solutions Full timeAbout City Wide Facility SolutionsCity Wide Facility Solutions is a renowned international organization with a rich tradition of sales excellence spanning 61 years. With a strong presence in over 105 markets across North America, we have successfully expanded our reach through a franchising program, creating a network of over 300 high-level sales...
-
Business Growth Manager
2 weeks ago
Mississauga, Ontario, Canada City Wide Facility Solutions Full time $100,000Company OverviewCity Wide Facility Solutions is a leading management company in the building maintenance industry, providing solutions to a wide range of issues clients face at their facilities.Salary InformationThe estimated salary for this position ranges from $55,000 to $70,000 per year, depending on experience and qualifications.Job DescriptionWe are...
-
Global Business Expansion Manager
2 weeks ago
Mississauga, Ontario, Canada City Wide Facility Solutions Full time $36,000 - $50,000**About City Wide Facility Solutions**We are the nation's leading management company in the building maintenance industry, providing innovative solutions to a wide range of issues our clients face at their facilities.**Why Join Us?**To become part of our team, you should have experience in lead generation and/or social media. Your skills will be put to good...
-
Facility Manager
2 months ago
Mississauga, Canada MAUSER Full timePlant Manager **Responsibilities**: - Ensures that the facility provides the highest quality products produced in the most efficient manner within budgeted costs. Implements systems to effectively manage production schedules properly supporting the business. - Leads the effort and drives Lean Manufacturing tools and techniques fostering continuous...
-
Facility Manager
7 months ago
Mississauga, Canada SOTI Inc. Full timeSOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Role and Responsibilities - Develop and execute a comprehensive strategic capital plan for the management and optimization of all facilities within the newly acquired office building,...
-
Mississauga, Ontario, Canada City Wide Facility Solutions Full time $36,000 - $50,000City Wide Facility Solutions, the nation's leading management company in the building maintenance industry, is seeking a highly motivated Business Development Specialist to join our team. As a Business Development Specialist, you will play a key role in generating leads and setting up potential clients for sales.About City Wide Facility SolutionsWe provide...
-
Facility Manager
1 week ago
Mississauga, Canada Hypertec Systems Full timeLooking for an opportunity to join a great company whose core purpose is to power the visionaries of this world by delivering them cutting edge infrastructure technology solutions that are tailored to their needs, quickly, reliably and cost efficiently. As a cutting-edge Montreal-based technology company, Hypertec is a global provider of information...
-
Facility Manager
7 days ago
Mississauga, Canada Hypertec Infrastructures Inc. Full timeLooking for an opportunity to join a great company whose core purpose is to power the visionaries of this world by delivering them cutting edge infrastructure technology solutions that are tailored to their needs, quickly, reliably and cost efficiently. As a cutting-edge Montreal-based technology company, Hypertec is a global provider of information...
-
Business Development Specialist
7 months ago
Mississauga, Canada City Wide Facility Solutions Full timeAlternate Job Title: Inside Sales Rep **Do you have experience in lead generation? Do you enjoy setting up potential leads for sales? Are you looking for an opportunity to make a commission on the appointments you book? If you answered YES, we would like to hear from YOU!** **City Wide,** the leading management company in the building maintenance industry,...
-
Business Development Specialist
7 months ago
Mississauga, Canada City Wide Facility Solutions Full timeAlternate Job Title: Inside Sales Rep **Do you have experience in lead generation? Do you enjoy setting up potential leads for sales? Are you looking for an opportunity to make a commission on the appointments you book? If you answered YES, we would like to hear from YOU!** **City Wide,** the leading management company in the building maintenance industry,...
-
Sales Representative
1 week ago
Mississauga, Ontario, Canada City Wide Facility Solutions Full timeCity Wide Facility Solutions Job OpportunityWe are seeking a highly motivated Sales Executive to join our team at City Wide Facility Solutions. As a Sales Executive, you will be responsible for prospecting and closing new business opportunities in the building maintenance industry.About UsCity Wide Facility Solutions is a leading provider of facility...
-
Regional Facilities Manager
7 months ago
Mississauga, Canada ONroute Full time8 PROLOGIS BOULEVARD UNIT 402 MISSISSAUGA ONTARIO L5W 0G9 ONroute is a Canadian operated company that provides a clean, safe & friendly environment at our 23 travel centers along the busy 401 and 400 highways in Ontario. We are open 24/7/365, proudly serve over 40 million customers each year and partner with great brands in the quick-service food & retail...
-
Business Development Specialist
3 weeks ago
Mississauga, ON, Canada City Wide Facility Solutions Full time €100,000Alternate Job Title: Inside Sales Rep Do you have experience in lead generation? Do you enjoy setting up potential leads for sales? Are you looking for an opportunity to make a commission on the appointments you book? If you answered YES, we would like to hear from YOU!City Wide, the leading management company in the building maintenance industry, provides...
-
Facilities Manager
4 days ago
Mississauga, Canada JLL Full timeAbout JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...
-
Sales Professional
2 days ago
Mississauga, Ontario, Canada City Wide Facility Solutions Full timeCity Wide Facility SolutionsWe are a sales and management company in the building maintenance industry, servicing over 20 facilities across various locations.About the Role:As a Sales Executive at City Wide, you will be responsible for seeking out and signing up new clients using our defined target market. You will manage the sales process from lead...
-
Assistant Facilities Manager
7 days ago
Mississauga, Canada McKesson Canada Full timeMcKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care...
-
International Business Development Specialist
3 weeks ago
Mississauga, ON, Canada City Wide Facility Solutions Full time €36,000 - €50,000OPPURTUNITY to be Our next - Business Development SpecialistDo you have experience in a lead generation and/or social media? City Wide, the nation’s leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities.
-
Solutions Manager
3 months ago
Mississauga, Canada Metro Supply Chain Full timeJOIN OUR TEAM Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square...
