Concrete Plant Dispatcher
3 months ago
Job Posting:
MQR Precast is currently looking for a Dispatcher/Batcher.
Our Company, Our Values:
Our core activities include the production and distribution of cement and aggregates, ready-mixed concrete, asphalt and other concrete products.
There are opportunities to explore different roles and work on a variety of exciting and interesting projects. We believe our employees play a key role in the company’s success and future growth.
We are a new company but not new to the industry. We are hiring and looking for talented individuals to join our team.
Together our team has over +100 years in the concrete and construction industry. Our aim is to provide the best knowledge, the best product, at the best quality in reliable time. We are no stranger to the craziness of our industry and our team is constantly working to adapt to your changing schedule. That is why we have the lowest cancellation fee in the business.
We are here to serve the Calgary and surrounding market with the best concrete service and experience. Service is the core of our business. It is one thing to say it and another thing to prove it. Concrete is a live product and thus requires constant communication between driver, customer, sub-contractors, and batcher/dispatch. We believe in training our team with the tenants of effective and quality communication. We actively look for signs of miscommunication/confusion in our order process so we can ensure our customer knows exactly WHAT they are getting, WHEN they are getting, WHERE they are getting, and WHY they are getting each and every order.
We offer:
Secure, long-term employment
Competitive wage and benefits package
Training and development
Opportunities for advancement
The Dispatcher is responsible for the day-to-day delivery of concrete to the job sites. This role is also responsible for building and maintaining customer relationships. This customer facing role requires a service-oriented mindset and a highly professional approach. The Dispatcher schedules and dispatches orders, while providing excellent customer service to ensure customer satisfaction, minimize delivery costs and promote company sales.
Primary Role - Schedule concrete deliveries
Secondary Role - Support and backup the Batch Plant Operator
Additional Role - Provide additional support with the observation and housekeeping of the plant
**Responsibilities**:
proactively address problems and suggest solutions
receive and dispatch orders
assess situation and prioritize calls
oversee the route of field units and track delivery status of products
coordinate schedule in the most effective manner
inform field units about orders and traffic
track and update call logs and data in software programs
provide reports to upper management
enforcement of the company safety program and best practices
Skill Sets:
ability to work on a computer
teamwork
negotiation and persuasion
problem solving
leadership
organization
perseverance and motivation
effective communication
scheduling and time management
technical expertise
risk management
critical thinking and problem solving
Follow us on instagram, facebook, and our website for more information
**Salary**: $25.00-$28.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Rocky View County, AB T1X 0K2: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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