Bartender

6 months ago

Courtenay, Canada Crown Isle Resort & Golf Community Full time

**SUMMARY**:
The Timber Room Bartender is responsible for consistently measuring and pouring wine, beer, and cocktails to Crown Isle specifications and providing support to the floor staff. The Bartender must be knowledgeable about mixology and capable of mixing traditional drinks as well as crafting creative cocktails. A great Bartender will increase customer retention and loyalty by mixing and serving quality cocktails with impeccable customer service.

We are currently looking for a Bartender for our Timber Room Grill and Pub. Scheduling will be 4-5 days per week to start and into December, down to 2-3 days per week in January, then moving to possible 4-5 days per week in March and through our busy golf season.

**RESPONSIBILITIES**:

- Treats each guest with respect in delivering top-notch professional service to always ensure a Five-Star experience.
- Responsible for taking accurate orders from guests and ensuring a quality beverage is professionally presented.
- Enforces proper ordering protocol among the Servers.
- Maintains a detailed and accurate inventory of products behind the bar.
- Maintains a consistent bar cleaning schedule.
- Should be prepared to suggest both food and beverage recommendations - must understand unique and complementary flavor pairings.
- Should be able to upsell menu add-ons, drinks, and desserts.
- Is familiar with current menus from preparation to presentation and can provide accurate information to guests including all ingredients.
- Ensure that proper cash handling standards are met.
- Adheres to all Departmental guidelines and standards as set out by the Food and Beverage Management Team.
- Adheres to safety standards and is familiar with Company Policies & Procedures.
- Must always maintain a professional and welcoming appearance.
- Is responsible for being prepared to start shift on time each day.
- Is able and willing to perform any other duties as may be required from time to time.

**QUALIFICATIONS**:
**EDUCATION and/or EXPERIENCE**:

- Must have valid Serving It Right certification

**LANGUAGE SKILLS**:

- Ability to read, analyze, and interpret company policy and procedures, and government regulations.
- Ability to effectively present information and respond to questions from guests, and the public.
- Ability to deal with challenging guest situations in an effective and positive manner
- Ability to listen to guest’s concerns and find a positive solution

**MATHEMATICAL SKILLS**:

- Ability to calculate figures and amounts such as discounts, interest, percentages, fractions, ratios, and proportions.

**REASONING ABILITY**:

- Ability to define and solve problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Must be able to work independently to achieve team goals.
- Must have a strong ability to work as part of a team
- Ability to multi-task and pay close attention to details
- Must be able to maintain focus under pressure

**WHAT WE OFFER**:

- A foot in the door to an employer who can offer a variety of positions not only with Crown Isle Resort; but with any of our subsidiary companies.
- Medical / Dental benefit plan once criteria met.
- Free Golf privileges.
- Discounted food.
- Free use of on-site gym.
- An opportunity to work in a professional and fun environment.

**Note**: Due to the cyclical nature of the hospitality industry, it is understood that employees may be required to work varying schedules to reflect the business needs of Crown Isle Resort and Golf Community

Thank you for your interest in joining the Crown Isle team - only those selected for interviews will be contacted.

**Job Type**: Part-time

Pay: $16.75 per hour

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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