Services Manager

5 months ago

Chicoutimi, Canada Staples Full time

**Who we are**

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

**We are building an inclusive and diverse team**

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

**Some of what you will do**

As the Services Manager, you’re responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results through effective management and execution of the services areas in the store; cash, **solutionshop **(printing, digital marketing, shipping) and technology services. You’re a coaching expert—attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow.

**Specifically, you will**:

- Maximizes sales growth in the services area in the store **solutionshop **including cash, **solutionshop **, and technology services.
- Manage the coordination and execution of services and maximize department productivity
- Monitor store-use merchandise.
- Provide team leadership through hiring, onboarding, coaching and development.
- Provide cash support to associates at the checkout to ensure a positive customer experience.
- Ensure general cleanliness for a positive customer and associate experience.
- Responsible for the safe and proper use of all store equipment.
- As a leader in the store, responsible for inspiring and engaging the team and ensuring effective 2-way communication
- Lead, coach and manage the operational excellence and store standards for your departments.
- Support asset protection initiatives and programs.
- Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority.

**Qualifications**:
**Some of what you need**
- 3 years of Retail or Services Management experience (or any other sector focused on customer experience)
- Successful completion of high school & post-secondary education is preferred
- Proven track record of achieving customer service excellence and sales results
- Comfort with technology
- Be a dynamic, inspiring partner to our customers and for our associates
- Curious
- Approachable
- Passionate Solutions Finder

**Some of what you will get**
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...

**Additional Information**
- A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience.
- Exposure to moderate levels of noise generated by the print equipment.
- You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. We’ll also ask you to work a variety of shifts including evenings and weekends.

WorkLearnGrow2 #LI

  • Assistant Service Manager

    5 months ago

    Chicoutimi, Canada IGA Full time

    **Assistant service manager**: Full-Time Number of hours per week : between 39and39 Shift : Day, Evening Availability : Anytime **Become an assistant manager!** Are you curious to learn more about food, are you motivated and resourceful? In your family are you considered to be the one you can always count on? Then this job should interest you! Do you...

  • Service Supervisor

    5 months ago

    Chicoutimi, Canada Strongco Full time

    **Province**: Quebec **Branch**: Chicoutimi **Employment Type**: Full Time **Number of Positions**:1 **SUMMARY** - Disclaimer: The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as required by business demands. **DUTIES AND...

  • Assistant Department Manager

    5 months ago

    Chicoutimi, Canada IGA Full time

    **Assistant department manager**: Full-Time Number of hours per week : between 40 and 40 Shift : Day, Evening Availability : Anytime **Become an assistant department manager!** Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered as the one who is always available to help others? Then this job...

  • Assistant Department Manager

    5 months ago

    Chicoutimi, Canada IGA Full time

    **Assistant department manager**: Full-Time Number of hours per week : between 40and40 Shift : Day Availability : Anytime **Become an assistant department manager!** Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered as the one who is always available to help others? Then this job should...

  • Assistant Department Manager

    5 months ago

    Chicoutimi, Canada IGA Full time

    **Assistant department manager**: Full-Time Number of hours per week : between 39 and 39 Shift : Day Availability : Anytime **Become an assistant department manager!** Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered as the one who is always available to help others? Then this job should...

  • Assistant Department Manager

    5 months ago

    Chicoutimi, Canada IGA Full time

    **Assistant department manager**: Full-Time Number of hours per week : between 39 and 39 Shift : Day, Evening Availability : Anytime **Become an assistant department manager!** Are you curious to learn more about food, are you motivated and resourceful? In your family you are considered as the one who is always available to help others? Then this job...

  • Assistant Manager

    5 months ago

    Chicoutimi, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Assistant Manager

    4 months ago

    Chicoutimi, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Shift Manager

    5 months ago

    Chicoutimi, Canada KFC Canada - FMI Group Full time

    **Location: 1401 Boul Talbot, Chicoutimi, Quebec** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck - they’re about being independent, having fun, and making new friends. Take a look at the...

  • Shift Manager

    5 months ago

    Chicoutimi, Canada KFC Canada - FMI Group Full time

    **Location: 466 Ste Genevieve, Chicoutimi-N, Quebec** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck - they’re about being independent, having fun, and making new friends. Take a look at...

  • Customer Service Representative

    5 months ago

    Chicoutimi, Canada BMO Financial Group Full time

    1324 boulevard Talbot Chicoutimi Quebec,G7H 4B8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Assistant Store Manager

    4 weeks ago

    Chicoutimi, Canada RONA Full time

    About RONAAt RONA, we're passionate about helping people bring their projects to life. Our teams across Canada are driven by a desire to make a difference in the communities we serve.Job SummaryWe're seeking an experienced Assistant Store Manager to join our team. As a key member of our store operations team, you'll play a vital role in ensuring the success...

  • Assistant Store Manager

    4 weeks ago

    Chicoutimi, Canada RONA Full time

    About RONAAt RONA, we're passionate about helping people bring their projects to life. Our teams across Canada are driven by a desire to make a difference in the communities we serve.Job SummaryWe're seeking an experienced Assistant Store Manager to join our team. As a key member of our store operations team, you'll play a vital role in ensuring the success...

  • Shipping/warehouse Associate

    2 months ago

    Chicoutimi, Canada Produits & Services de la Construction Saguenay Full time

    **Job Overview**: As a Shipping/Warehouse Associate at our construction services company, you will play a key role in ensuring the timely and accurate handling of materials, tools, and equipment. This position requires a blend of shipping, receiving, and warehouse duties to support the efficient movement of goods and inventory management for construction...

  • Store Operations Manager

    2 months ago

    Chicoutimi, Canada LIDS Full time

    Job Title: Assistant Store Manager FT Job Summary: We are seeking a highly motivated and experienced Assistant Store Manager to join our team at LIDS. As a key member of our store leadership team, you will be responsible for driving sales growth, controlling expenses, and supervising associates to ensure exceptional customer service and store...

  • Store Operations Manager

    2 months ago

    Chicoutimi, Canada LIDS Full time

    Job Title: Assistant Store Manager FT Job Summary: We are seeking a highly motivated and experienced Assistant Store Manager to join our team at LIDS. As a key member of our store leadership team, you will be responsible for driving sales growth, controlling expenses, and supervising associates to ensure exceptional customer service and store...

  • Junior Assistant Manager

    5 months ago

    Chicoutimi, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Junior Assistant Manager

    6 days ago

    Chicoutimi, Canada Bikini Village Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company with...

  • Junior Assistant Manager

    5 months ago

    Chicoutimi, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Assistant Store Manager

    2 weeks ago

    chicoutimi, Canada RONA Full time

    Assistant Store Manager Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for...