Team Lead, Housing Outreach Program

6 days ago

Edmonton, Canada Boyle Street Community Services Full time

**JOB TITLE**: Team Leader, (HOPP) Housing Outreach Program

**REPORTS TO**: Manager, Housing Services

**HOURLY RANGE**: $23.82-$28.02/hour

**HOURS**:37.5 hours/week including occasional evenings and weekends

**JOB ID**:
“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want - a constant and consistent caring force”

This position comes with a comprehensive dental, health and drug benefits package, three weeks of annual vacation, and numerous professional development and training opportunities.

**JOB PURPOSE**:
Apart of the Housing Outreach Program (HOPP), workers assertively connect with individuals who chronically sleep rough throughout Edmonton (including in the river valley/ parkland areas) to properly prepare them for the housing process and subsequently to provide intensive follow up support with an overall objective.

The Boyle Street HOPP team is multidisciplinary in nature and part of the partnership involving Homeward Trust and the Bissell Centre.

**KEY AREAS OF RESPONSIBILITIES**:

- Participate in hiring and provide ongoing support and supervision for HOPP team members.
- Work collaboratively with other Boyle Street managers and Bissell staff to ensure there is appropriate coordination among programs supporting community members.
- Work with the Housing Services Manager and colleagues to ensure all contractual obligations and practice standards are met.
- Support HOPP team members with case management and assessment to ensure required documentation is completed
- Ensure all data reporting is completed within required deadlines.
- Ensure Rental Assistance Payment (RAP) requests are submitted by staff to the funder in a timely manner.
- Track staff requests and monitor group expenditures in coordination with the Housing Services Manager.
- Maintain, delegate, and balance staff caseloads, responsibilities and privileges.
- Facilitate weekly case review meetings, and monthly team leader meeting with funder.
- Support partnership efforts with other agencies, including cross-agency case planning and participating in committees and events involving the funder and other agencies.
- Supervise and support practicum students.
- Perform other related duties as assigned by the Manager

**QUALIFICATIONS**:
**Education**:
Skills, Abilities and Attitudes:

- Ability to work in a highly stressful and ever changing environment
- Must have excellent boundaries
- Mental resiliency is key
- Excellent listening skills; ability to motivate a team; can identify individual and group needs and act on them
- Great attention to detail and excellent organizational skills and ability to multi-task
- Proven ability to work in a respectful and client centered manner
- Good working knowledge of Microsoft Office
- Able to plan and make decisions in a timely, organized and appropriate manner
- Able to utilize de-escalation and conflict resolution skills in an appropriate manner

**Experience and other requirments**:

- Minimum one year experience in leading and building teams
- Minimum two years’ experience delivering community-based services
- Knowledge of landlord and tenant legislation
- Knowledge of evidence-based practices, motivational interviewing and cognitive behavioural techniques
- Experience networking with a range of partners and stakeholders and working at all levels across teams and/or departments within an organization
- Excellent knowledge and understanding of poverty-related issues, trends and services, including as it affects the urban Indigenous population
- Local travel on behalf of clients and the agency is required; incumbent must have a valid class 5 Non GDL Driver’s license and reliable vehicle
- Criminal Record and Child Intervention Checks (results will be reviewed on a case by case basis)

To Apply:
Clients, staff and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly. Pronouns are an important part of how we speak about people.

Pronouns might be:
She/Her/Hers

He/Him/His

They/Them/Theirs

And other pronouns that help individuals to express themselves

**Salary**: $23.00-$28.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

  • Team Lead, Housing Outreach Worker

    2 days ago

    Edmonton, Canada Boyle Street Community Services Full time

    **JOB TITLE**:Team Leader, Housing Outreach Worker **REPORTS TO**: Manager, Housing Services **SALARY RANGE**: $23.82-$28.02 **HOURS**:37.5 hours/week; Monday-Friday “Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.” Would you like to be a part of an organization...

  • Housing Outreach Worker

    6 days ago

    Edmonton, Canada Homeward Trust Edmonton Full time

    **About Us** Homeward Trust Edmonton (Homeward Trust) is a not-for-profit organization charged with ending homelessness in Edmonton. Our efforts are guided by community needs and priorities as outlined in A Place to Call Home: Edmonton’s Plan to Prevent and End Homelessness. Homeward Trust has a dynamic work environment, filled with high-energy,...

  • Housing Outreach Worker

    2 months ago

    Edmonton, Canada Edmonton City Centre Church Corp Full time

    **Organization: e4c** **Location: Edmonton, AB (In-Person)** **Employment Type: Full-time** **As Housing Outreach Worker (HOW), you will assist persons served in securing housing and securing the financial benefits which make housing sustainable and participating in case management. You provide resources to aid in housing sustainability through a...

  • Housing Outreach Worker

    7 months ago

    Edmonton, Canada The Mustard Seed Society Full time

    Are you passionate about transitioning folks into housing? Do you prefer to work autonomously? Join our Housing Plus Team! **Position Type**:Full-time **Reporting to**: Housing Plus Manager **Location**:Edmonton **Schedule**: 40 hours per week, flexible schedule (may include some weekends and evenings) The Housing Outreach Worker (HOW) is part of an...

  • Team Lead, Street Outreach

    7 months ago

    Edmonton, Canada Boyle Street Community Services Full time

    **JOB TITLE**:Team Lead, Street Outreach **REPORTS TO**:Outreach Services Manager **SALARY RANGE**:$23.82-$28.02 per hour **HOURS**:Monday-Friday 7:00AM - 3:30PM - “Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”_ Would you like to be a part of an organization that...

  • Housing Outreach Worker

    3 months ago

    Edmonton, Canada The Mustard Seed Full time

    Are you passionate about transitioning folks into housing? Are you able to provide comprehensive support to clients, aiding them in achieving sustainable independence and stable housing? Join our Housing Plus Team!_ The Housing Outreach Worker (HOW) is part of an Intensive Case Management Team that will provide community-based support to participants...

  • Housing Outreach Worker

    7 months ago

    Edmonton, Canada Homeward Trust Edmonton Full time

    **About Us** Homeward Trust Edmonton (HTE) is a not-for-profit organization charged with ending homelessness in Edmonton. Our efforts are guided by community needs and priorities as outlined in A Place to Call Home: Edmonton’s Plan to Prevent and End Homelessness. Homeward Trust has a dynamic work environment, filled with high-energy, dedicated, and...

  • Housing Outreach Worker

    6 months ago

    Edmonton, Canada Homeward Trust Edmonton (HTE) Full time

    About Us Homeward Trust Edmonton (HTE) is a not-for-profit organization charged with ending homelessness in Edmonton. Our efforts are guided by community needs and priorities as outlined in A Place to Call Home: Edmonton's Plan to Prevent and End Homelessness. Homeward Trust has a dynamic work environment, filled with high-energy, dedicated, and passionate...

  • Housing First Outreach Worker

    7 months ago

    Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

    **Housing First Outreach Worker** **Our Culture** Our mission and core values are brought to life by our culture at the Y. We strive to live our cause of strengthening communities with purpose and intentionality every day. **We are welcoming.** We are open to all. We are a place where you can belong. **We are genuine.** We value you and embrace your...

  • Housing Support Worker

    2 months ago

    Edmonton, Alberta, Canada Native Counselling Services of Alberta] Full time

    Job Title: Housing Support WorkerJob SummaryNative Counselling Services of Alberta is seeking a qualified Housing Support Worker to join our team. As a key member of our community outreach team, you will provide support to clients in need of housing assistance.Main Responsibilities:Provide housing support services to clients, including assistance with...

  • Team Lead, Housing

    7 months ago

    Edmonton, Canada Boyle Street Community Services Full time

    **HOURS**: 7 days per week (37.5 hours per week) with evening availability **REPORTS TO**:Program Manager “Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.” Reports to the Housing Choice Program Manager. In this role the Team Lead is responsible for supervising,...

  • Housing First Outreach Worker

    7 months ago

    Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

    **Our Culture** Our mission and core values are brought to life by our culture at the Y. We strive to live our cause of strengthening communities with purpose and intentionality every day. **We are welcoming.** We are open to all. We are a place where you can belong. **We are genuine.** We value you and embrace your individuality. **We are hopeful.** We...

  • Program Administrator, Community Outreach

    7 months ago

    Edmonton, Canada Edmonton Humane Society Full time

    **Program Administrator, Community Outreach**: **Full-time, Permanent**: **About Us** The Edmonton Humane Society (EHS) has been an animal welfare leader in the Edmonton community since 1907. We strive to be a model of excellence in the advancement of animal welfare and to lead the movement in creating a more humane world. EHS is a safe haven for thousands...

  • Housing Outreach Worker, Full-time

    3 months ago

    Edmonton, Canada George Spady Society Full time

    **George Spady Society** The George Spady Society is recognized as a leader in the development and delivery of effective services for the care, treatment, and support of individuals with substance-related disorders and dual diagnoses. People who come to us find dignity, hope and healing as they set a new path towards health and well-being. George Spady...

  • Housing Outreach Worker

    7 months ago

    Edmonton, Canada Bent Arrow Traditional Healing Society Full time

    **HOUSING OUTREACH WORKER - EAGLES NES** Indigenous Youth Housing First is an intense home visitation and follow-up program designed to assist high risk youth experiencing chronic homelessness. We provide in-home follow-up support, with cultural and spiritual support and education. **Responsibilities** - Assist high risk youth to secure safe, affordable,...

  • Housing Outreach Worker, Contract

    1 month ago

    Edmonton, Canada George Spady Society Full time

    **George Spady Society** The George Spady Society is recognized as a leader in the development and delivery of effective services for the care, treatment, and support of individuals with substance-related disorders and dual diagnoses. People who come to us find dignity, hope and healing as they set a new path towards health and well-being. George Spady...

  • Housing Outreach Worker, Contract

    2 months ago

    Edmonton, Canada George Spady Society Full time

    **George Spady Society** The George Spady Society is recognized as a leader in the development and delivery of effective services for the care, treatment, and support of individuals with substance-related disorders and dual diagnoses. People who come to us find dignity, hope and healing as they set a new path towards health and well-being. George Spady...

  • Housing Outreach Worker, Contract

    3 months ago

    Edmonton, Canada George Spady Society Full time

    **George Spady Society** The George Spady Society is recognized as a leader in the development and delivery of effective services for the care, treatment, and support of individuals with substance-related disorders and dual diagnoses. People who come to us find dignity, hope and healing as they set a new path towards health and well-being. George Spady...

  • Community Outreach Transit Team

    6 days ago

    Edmonton, Canada Bent Arrow Traditional Healing Society Full time

    **Community Outreach Transit Team** **Team Lead** The Community Outreach Transit Team is a team that is a collaborative project responding to the desire to better support the vulnerable population within the Transit system. COTT involves providing a person-centered, trauma-informed, and culturally appropriate response to current social issues arising on...

  • Outreach Support Worker

    7 months ago

    Edmonton, Canada GEF Seniors Housing Full time

    **GEF Seniors Housing is the largest provider of affordable supportive living residences for low income seniors in Alberta. As a leading provider of safe, affordable, quality accommodations, we offer competitive salaries & excellent working conditions for our team of employees, and the opportunity to positively contribute to our clients’ quality of...