Digital Account Manager

6 months ago

Pickering, Canada Search Engine People Full time

Digital Account Manager

Do you love building teams and defining operational processes? Do you love your seeing your clients succeed? Do you revel in delivering solutions and maximizing client and company victories? We Have a great opportunity for a self - motivated, energetic individual to join our high performing team

**About the Company**:
Certified as a Great Places to Work, Search Engine People is committed to attracting, developing and retaining the very best people. We offer a flexible, motivating and inclusive workplace, where talent is truly recognized, developed and rewarded. We have created an environment that you can look forward to coming to and are empowered to be your best.

Search Engine People offers a competitive salary and bonus, health & dental package, paid vacation, & other perks. This position is based at our head office located in Pickering, ON.

*This role can be fully remote

**Role Summary**:
As a Digital Account Manager, you will manage a portfolio of clients and will develop and manage comprehensive digital marketing strategies. You will be the main point of contact when it comes to PPC, SEO & Creative. You are digitally savvy and have a solid understanding of online marketing programs. You are an excellent communicator who can take on strategic plans and analytical data. You have excellent account management skills and can deliver performance driven solutions leveraging a wide range of SEM and SEO marketing tactics. You enjoy being client facing and can develop a personal and professional rapport with them.

**Key Attributes**:

- Client Management/Professionalism: Will be on calls and meetings with clients. Must be polished and presentable. Able to communicate effectively on over all digital strategy from a PPC, SEO and Creative perspective. Must successfully implement and execute client deliverables and next steps.
- Deadline Driven: Must meet client and internal deadlines. Working consistently within established timelines and ensuring all projects and work on the go are completed with our clients needs in mind.
- Excellent project management and organizational skills; Must be able to manage multiple projects/ assignments and administrative component of the role simultaneously
- Technical Knowledge: Must have strong technical knowledge in PPC, SEO, Creative and Content. You will be the clients “go to person” for advice or assistance.

**General Responsibilities**:

- Lead client relationships and manage the overall account management process for your assigned accounts within the SMB, B2B & Enterprise (B2C) space.
- Support your team by producing ad copy, testing plans and other special projects as a required.
- You will leverage a wide range of proprietary and 3rd party tools to produce data driven deliverables.
- Work with clients to develop and implement their digital marketing strategy.
- Organize and lead client presentation, in person meetings, conferencing call, on site visits etc.
- Collaborate with internal and client teams to achieve set goals and objectives.
- Deliver monthly reporting of account performance, providing insightful analysis, recommendations and opportunities to meet goals and KPI’s
- Proactively manage your clients and anticipate issues and develop solution focused recommendations.
- Responsible for ensuring projects/campaigns are executed accurately, effectively and within budget.
- Partner with the clients and quickly understand their business and industry.

**Requirements**:

- Experience working in fast paced environment managing multiple clients.
- University or College diploma in related field with 2+ years’ experience.
- Great Excel and PowerPoint skills.
- Comprehensive knowledge in Paid Search, Display and Remarketing is preferred.
- Intermediate to advance knowledge of SEO, Social and Marketing Automation is also required.
- Excellent communication and relationship building skills with a proven track record of success.
- A positive personality and enjoy initiating, directing and managing accounts
- including the planning and marketing activities.
- Excellent presentation skills with the ability to present in person/web conferencing.
- Search Engine People is committed to removing accessibility barriers and meeting legislative requirements under the Accessibility for Ontarians with Disabilities Act (AODA). We are an equal opportunity employer and are committed to providing accommodations should they be required._

**Salary**: $65,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: Hybrid remote in Pickering, ON L1V 3P2

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