Health Coach

2 weeks ago

Toronto, Canada LifeWorks Full time

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

The Health & Wellness Coach provides telephonic individual health coaching to promote lifelong, sustainable change toward optimal wellness. The program takes a holistic approach, and provides support in areas such as weight management, fitness, nutrition, tobacco & nicotine cessation, diabetes prevention, sleep management, stress management, as well as other common health & wellness topics.

**Responsibilities**:

- Provide personalized telephonic coaching using proven strategies and evidence-based practices to empower and facilitate individuals in making behavior and lifestyle changes
- Determine client’s baseline wellness level through assessment techniques
- Understand client’s desired level of wellness & further elicit motivation to work toward achieving goals
- Collaborate with clients to develop a client-centered plan
- Ongoing assessment of client’s stage of change, barriers, motivation and progress
- Manage personal caseload, complete all scheduled appointments on time and properly document coaching session information within case management system
- Participation in training and monthly team meetings as scheduled
- Project work and administrative tasks as needed

Qualifications:

- Bachelor's degree in a health and wellness related field (psychology, nutrition, exercise science, health promotion, nursing).
- Health & Well-being Coach Certification preferred
- National Board-Certified Health and Wellness Coach Certification (NBHWC) preferred
- Experience with tobacco & nicotine cessation
- Bi-lingual French required
- 2+ years’ experience with health and wellness coaching or related field
- Must be able to demonstrate solid coaching skills including, but not limited to: active listening, appreciative inquiry, goal setting, motivational interviewing
- Strong organizational and time management skills with experience working independently in a self-directed environment
- Excellent professional communication skills to provide utmost customer service, as well as effective communication with coworkers
- Experience with problem solving and working effectively with others, using good judgment in new and challenging situations
- Working knowledge of chronic and comorbid health conditions related to wellness, and their impact on behavior change
- Capacity to learn and adhere to a wide range of protocols; strong attention to detail and follow through on assigned tasks

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

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