Shop Lead

2 days ago

Oakville, Canada Kit and Ace Full time

Full Job Description

The drum that beats in all of us at Kit and Ace, the beat that brought us together and drives us forward, is Optimism. This beat inspires our clothing, our retail experiences, and our community partnerships — it is the heart & soul of our Culture. Simply put, Kit and Ace is committed to creating exciting new products that are Smart, Easy to Love, and Built to Last, and to bring to life ideas that make everyday brighter (maybe even awesome).

If you like the sounds of this, we’d love to meet you

As a **Shop Lead** you lead by example to provide our guests with a world-class experience in the areas of product and culture. You are passionate about merchandising and will own planning and execution of all visual merchandising in the shop. You are creative, organized, detail orientated and a stellar communicator with in depth knowledge of the fashion retail industry and latest trends.

**Responsibilities**:

- Coaches and trains Educators - helping them set and achieve big goals
- Build real and lasting relationships with guests, neighbours and local influencers
- Support planning the merchandising concept for the shop
- Always have a mental log of in-shop stock availability - on the sales floor and in backrooms
- Successfully communicates special features, benefits, fabric properties, usage, and best care instructions
- Open and close the Shop to Kit and Ace standards
- Execute window strategy provided by our Brand Team
- Actively maintain shop appearance, keeping merchandise stocked and organized, while ensuring that the showroom is clean and well presented
- Assist with re-stocking and pricing duties, including sale and holiday preparation as required
- Prepares merchandise for tailoring/alteration as may be required, by completing necessary documentation
- Arranges for mail and/or delivery, as required, to other locations and/or warehouse
- Completes standard opening and closing procedure
- Utilizes the Point of Sale system accurately, processes payments, refunds and exchanges and issues gift cards
- Participate in staff training and shop events as scheduled
- Support in additional duties as directed by management team

**Competencies**:

- 1+ year management experience preferred
- An undergraduate business related degree or diploma
- Passion to deliver premier customer service
- Driven to exceed customer’s expectations
- Optimistic, passionate, friendly and authentic
- Demonstrates a sense of urgency and is comfortable working in a team focused environment
- Strong communication and interpersonal skills - perceptive to customer needs
- Second language skills is an asset
- Capable of handling difficult customer facing conversations and interactions
- Honest and positive, and able to effectively receive and communicate feedback
- Results-oriented and process driven, with high expectations of self and team
- Work a flexible schedule that will include weekends, evenings, holidays, and special events

**Reports to**:Shop Director

**Working Team**: Shop Staff

**Works Closely with**: Retail Operations, Information Technology (shipping systems) and Brand

While we thank all applicants for their interest, only shortlisted applicants will be contacted.

Thank-you for your interest in Kit and Ace

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- On call
- Weekend availability

Supplemental Pay:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- retail management: 2 years (preferred)
- Customer service: 1 year (preferred)

Work remotely:

- No

**Salary**: $15.00-$19.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Weekend availability

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
Customers and employees are encouraged to wear a mask if they want to. Hand sanitizer is provided throughout the store. High tough surfaces are frequently wiped down.

  • Wireless Store Manager

    7 months ago

    Oakville, Canada The Mobile Shop Full time

    **The Mobile Shop Careers - Sales Manager** For an Instant Interview between 10am - 9pm EST, click here** **or visit the Careers page on our website. Open the chat bubble on the bottom right hand corner. What is The Mobile Shop? Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year with the newest and...

  • Sport Shop Assistant

    6 months ago

    Oakville, Canada Canlan Sports Full time

    Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, and an understanding of its customers’ expectations and the commitment needed to...

  • Sports Shop Supervisor

    7 months ago

    Oakville, Canada Canlan Sports Full time

    Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, and an understanding of its customers’ expectations and the commitment needed to...

  • Sports Shop Supervisor

    6 months ago

    Oakville, Canada Canlan Sports Full time

    Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, and an understanding of its customers’ expectations and the commitment needed to...

  • Wireless Sales Associate

    7 months ago

    Oakville, Canada The Mobile Shop Full time

    **The Mobile Shop Careers - Sales Associate** What is The Mobile Shop? Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year with the newest and most innovative phones and plans that the market has to offer. Our Mobilists (Sales Associates) are our front-line advisors that use their expertise to provide...

  • Wireless Sales Representative

    7 months ago

    Oakville, Canada The Mobile Shop Full time

    **The Mobile Shop Careers - Wireless Sales Representative** **What is The Mobile Shop?** Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year with the newest and most innovative phones and plans that the market has to offer. Our Mobilists (Wireless Sales Representative) are our front-line advisors that...

  • Wireless Sales Associate

    7 months ago

    Oakville, Canada The Mobile Shop Full time

    **The Mobile Shop Careers - Sales Associate** What is The Mobile Shop? Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year with the newest and most innovative phones and plans that the market has to offer. Our Mobilists (Sales Associates) are our front-line advisors that use their expertise to provide...

  • Machine Shop Supervisor

    4 days ago

    Oakville, Canada Collins Aerospace Full time

    In this position you will be reporting to the Machine Shop Manager. As the Day Shift Machine Shop Supervisor, you will oversee daily, weekly and monthly production targets of a team of machinists while maintaining the highest of quality, safety and process standards. Work Shift - Day Shift (Monday - Thursday, 6am to 4pm) **Primary Responsibilities**: -...

  • Truck Shop Operations Manager

    4 weeks ago

    Oakville, Ontario, Canada Caravan Logistics Full time

    Job SummaryWe are seeking a highly skilled and experienced Truck Shop Operations Manager to join our team at Caravan Logistics in Oakville, Ontario. This is a full-time day shift position with a competitive hourly wage and excellent benefits.The successful candidate will have a proven track record of managing technicians and apprentices, assigning work based...

  • Truck & Trailer Shop Supervisor

    4 weeks ago

    Oakville, Canada Caravan Logistics Full time

    The Caravan Group is currently seeking a Shop Supervisor, based out of Oakville, Ontario to support their team.This is a full time day shift position. We offer an excellent hourly wage, competitive benefits, and a guaranteed 40 hours/week.WHY WORK FOR US?· Industry competitive base wages· Boot and Tool Allowance· Company uniforms provided· Exceptional...

  • Store Manager Contract

    4 months ago

    Oakville, Canada The Body Shop International Limited Full time

    **The Body Shop**: When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about...

  • Machine Shop Technician

    6 days ago

    Oakville, Canada Raytheon Full time

    **Date Posted**: 2021-11-18-08:00 **Country**: Canada **Location**: LOC13049 1400 South Service Road West,Oakville,Ontario,L6L 5Y7,Canada **Summary**: Reporting to the Supervisor, Landing Gear Assembly, as the Machine Shop Technician (Fit & Ream), you will be responsible for installation, reaming, and honing of bushings, etc. on landing gear and flight...

  • Operations Lead

    5 hours ago

    Oakville, Canada ZF Group Full time

    ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and...

  • Lead Store Operations Associate

    6 days ago

    Oakville, Ontario, Canada Loblaw Companies Ltd - Head Office Full time

    We are seeking a skilled professional to join our team as a Lead Store Operations Associate. This role is crucial in ensuring the smooth operation of our store, providing an exceptional shopping experience for customers and driving sales growth.Key Responsibilities:Provide outstanding customer service, addressing customer inquiries and resolving issues...

  • Lead Meat Department Associate

    1 week ago

    Oakville, Ontario, Canada Farm Boy Inc. Full time

    Job Overview:Farm Boy Inc. is seeking a highly skilled Lead Meat Department Associate to join our team in Ontario.About the Role:This exciting opportunity involves assisting the Department Manager in achieving company, store, and department goals. The ideal candidate will provide exceptional customer service, support the training and development of the team,...

  • CNC/manual Machining Lead Hand

    2 months ago

    Oakville, Canada Promation Full time

    **Overview** We are seeking a dedicated and skilled CNC/Manual Machining Lead Hand to join our team. The Lead Hand will play a crucial role in overseeing production processes, ensuring quality standards are met, and leading a team of operators. The CNC/Manual Machining Lead Hand is responsible for leading machinists in the production of machined parts by...

  • Full-time Sales Key Lead

    7 months ago

    Oakville, Canada Knix Full time

    We are looking for a **Full-time Sales Key Lead** who will create a comfortable and uplifting environment for customers as they explore the store and Knix’s product line. Actively listening to their needs and preferences, you expertly guide the customer experience from greeting to fit to purchase. You are passionate about coaching and mentoring others you...

  • Communications & Marketing Lead

    7 months ago

    Oakville, Canada eTracks Tire Management Systems Full time

    eTracks Tire Management Systems is currently recruiting for the position of **Communications & Marketing Lead.** **Mandate of the Role** Reporting to the Director, Marketing & Communications the Communications and Marketing Lead will help build and ingrain brand recognition, raise event and key initiative awareness, drive and maintain positive customer and...

  • Replenishment Manager

    1 week ago

    Oakville, Canada Michaels of Canada, ULC. Full time

    Store - TOR-OAKVILLE, ON We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Lead and support inventory management and...

  • Associate Manager, Collision

    4 weeks ago

    Oakville, Canada Tesla Full time

    **What to Expect** Tesla Collision is seeking an energetic professional with a proven record of accomplishment of managing people and processes to work on one of the most progressive vehicle brands in the world. The Collision Center Back of House Manager is the leader of our collision shop floor teams. In this role, you will be responsible for leading an...