Follow Up Support Worker

1 week ago

Winnipeg, Canada Assembly of Manitoba Chiefs Full time

**Follow Up Support Worker - Competition 2024-063**

**Eagle Urban Transition Centre**

**Full-Time Permanent**

**Closing Date: July 9, 2024**

**Position Summary**

The Follow-Up Support Worker is a member of the EUTC Fresh Start team and will work together to provide services in a flexible, compassionate, and responsible manner to participants of the Fresh Start Project. Support workers are to follow the Intensive Case Management model that utilizes the housing first philosophy based on; flexible and community-based support, promotion of stability, recovery and community integration. The Follow-up Support Worker will receive direction, supervision and support from the Fresh Start Service Coordinator and the Program Manager of the EUTC.

**Key Responsibilities**
- Collaborate with the participant in the formulation of a Service Plan that follows the housing first principles that is reviewed and modified with the participant on a regular basis.
- Collaborate with internal project support including the Service Coordinator to develop an action plan to help participants to quickly move homeless individuals into stable permanent housing of their choice.
- Collaborate with the Service Coordinator and external support available through the Doorways project (Winnipeg Rental Network) to communicate participant’s housing needs and choice.
- Provide outreach, case management, counseling, advocacy, and other needed services to participants in any environment including: the streets, shelters, prisons, hospitals, apartments, office, etc.
- Provide individually tailored services to each participant—i.e. housing placement, independent living skills, vocational guidance, appointment escorts, integrated substance use treatment, family counseling, etc.
- Assist participants to manage their money; prepare budgets with participants and compute expenses.
- Educate, inform and advocate for participants regarding benefits and entitlements i.e. rights and responsibilities of tenant and landlord, employment and income assistance, employment insurance, food vouchers, etc.
- Provide Life skills workshops and information sessions on various topics such as substance abuse, harm reduction, safe sex, domestic violence, employment, healthy living, wellness, etc.
- Coordinate / monitor referrals to community services, and advocate participant participation in them.
- Educate, inform and advocate for participants regarding benefits and entitlements.
- Provide up to date information on community programs and services that the participant may be interested in partaking in - i.e. employment programs, community sweats, etc.
- Conduct monthly apartment inspections, document findings on inspection form.
- Secure tenant keys for tenant move in; develop/operationalize master key plan for program site.
- Ensure smoke detectors and carbon monoxide detectors are in working order in each apartment. Schedule cleaning and extermination of tenant apartments, as needed.
- Maintain written and computerized records, compile reports and complete other program documentation (including case notes, statistics, letters, etc.) and perform other duties as directed.

**Qualifications**

**Education & Experience**
- A minimum of an undergraduate degree or college diploma in the field of social service, or a combination of related education and training will be considered.
- Demonstrated knowledge of Housing First.
- Patience, creativity, flexibility, compassion, and sensitivity to persons who have experienced the Child Welfare and Criminal Justice System and trauma.
- Skills in assessment, case management and advocacy.
- Knowledge of Winnipeg services and resources in the areas of supportive housing, mental health, counseling, addictions, Child Welfare and Justice Systems and Aboriginal Culture.
- Excellent interpersonal skills and ability to work co-operatively as a part of an interdisciplinary team of professionals.
- Ability to communicate effectively, both orally and in writing.
- Demonstrated ability to work independently with mínimal supervision.
- Proficient in using Microsoft office - Word, Excel, Power Point and Outlook.
- Adhere to AMC policies and procedures with specific attention to attendance, and professional ethics.
- Must have a current satisfactory Criminal Record Check, and Clear Child Abuse Checks.

**Human Resources**

**Assembly of Manitoba Chiefs**

**14th Floor, 275 Portage Avenue, Winnipeg, Manitoba R3B 2B3

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