Communications Specialist

3 weeks ago

Toronto, Canada Porter Airlines Inc. Full time

Job Summary:
The Communications Specialist has an emphasis on developing and executing social media strategies in collaboration with the internal team and external agencies, including proactive content creation and community engagement. Work also involves leading internal and external communications projects, such as team engagement, media relations, special events, and product/service launches.

Duties & Responsibilities:
**Social Media - 60% of duties**:

- Takes a lead role in the development and delivery of organic social media strategy and content to engage and build Porter’s online community
- Works with internal teams and agency partners to establish and achieve objectives
- Maintains a robust editorial calendar and stays up-to-date on the latest social media practices
- Analyzes effectiveness of social media channels through standardized reporting and recommends changes as necessary
- Monitors and responds to posts and feedback using social media management software, including issues management, in conjunction with the Customer Relations and agency teams
- Produces multimedia content, including video, for various channels
- Manages and executes photo/video shoots
- Identifies social influencers as part of ongoing content and community engagement strategies
- Consults with Marketing department to facilitate complementary organic and paid social media strategies
- Collaborates with internal and external partners for content creation
- Oversee travel for influencers, working with partners for accommodation and experiences
- Manages relationships with key suppliers - e.g., social media management software

Communications - 40% of duties
- Supports overall communications efforts, proactively providing independent advice to mitigate and resolve crises and issues
- Develops internal and external communications material
- Leads select communications initiatives for Porter departments and operational bases
- Assists in planning and execution of internal/external events
- Provides media relations support by facilitating timely responses and delivering Porter’s messages to its audiences
- Maintains and develops relationships with trade and destination partners
- Contributes to team engagement initiatives that advance business strategies, including Executive Communications, People & Culture priorities, Diversity, Equity & Inclusion, and Rewards & Recognition programs
- Administers formal Emergency Response materials for the department by working with the Director, Communications & Public Affairs, and the Safety department

Behavioural Competencies:
**Concern for Safety**: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.**Teamwork**: Working collaboratively with others to achieve organizational goals.**Passenger/Customer Service**: Providing service excellence to internal and/or external customers (passengers).**Initiative**: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.**Results Focus**: Focusing efforts on achieving high quality results consistent with the organization’s standards.**Fostering Communication**: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications:

- Post-Secondary Degree/Diploma - Journalism, Communications and/or PR
- 3 to 5 years of experience working for a brand in social media and Communications/PR
- Exceptional writing and editing skills; ability to adapt style to a variety of audiences
- An intuition for engaging content and an understanding of the Porter brand voice
- Possesses multimedia content development skills for social media that supports Porter’s brand and business operations
- Ability to bring forward strategic insights and translate them into practical programs
- Understands SEO, content categorization and structure, content development, distribution and measurement
- Capable of using graphics/editing software, such as Adobe Photoshop, Adobe Premiere Pro
- Experience developing and managing editorial calendars and organization workflows
- A strong understanding of the media and social influencer communities
- Ability to work directly with senior leaders on confidential and time-sensitive projects
- Proven event management and organizational skills; liaising with suppliers
- Ability to multitask and prioritize assignments
- Requirement to track and measure project results
- Exceptional interpersonal and relationship-building skills
- Flexible to travel within the Porter network on short notice
- Bilingualism (English/French) is an asset
- Must pass security screening and qualify for secure airport access

Company Description:

  • Communications Specialist

    4 days ago

    Toronto, Canada Sealion Cargo Inc Full time

    We are looking to employ a communications specialist with exceptional public speaking and writing skills. A communications specialist is expected to be a strategic thinker with meticulous attention to detail, working well under pressure, and meeting deadlines. You will have excellent interpersonal and communication skills with the ability to multitask and...

  • Communications Specialist

    13 hours ago

    Toronto, Canada 24 Seven Talent Full time

    Client Overview: Our client is travel and tourism organization. Their approach is highly advanced and technological, which separates them from the rest of the industry. The Communication Specialist will be responsible for planning, designing, and creating marketing materials to support a large enterprise transformation program in the data, analytics and...

  • Communications Specialist

    44 minutes ago

    Toronto, Canada 24 Seven Talent Full time

    Client Overview: Our client is travel and tourism organization. Their approach is highly advanced and technological, which separates them from the rest of the industry. The Communication Specialist will be responsible for planning, designing, and creating marketing materials to support a large enterprise transformation program in the data, analytics and AI...

  • Communications Specialist

    21 hours ago

    Toronto, Canada 24 Seven Talent Full time

    Client Overview: Our client is travel and tourism organization. Their approach is highly advanced and technological, which separates them from the rest of the industry.The Communication Specialist will be responsible for planning, designing, and creating marketing materials to support a large enterprise transformation program in the data, analytics and AI...

  • Specialist, Proposals, Research

    4 weeks ago

    Toronto, Canada Rogers Communications Full time

    Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins. At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking...

  • Communications Specialist

    3 days ago

    Toronto, ON, Canada 24 Seven Talent Full time

    Client Overview:Our client is travel and tourism organization. Their approach is highly advanced and technological, which separates them from the rest of the industry.The Communication Specialist will be responsible for planning, designing, and creating marketing materials to support a large enterprise transformation program in the data, analytics and AI...

  • Communications Specialist

    2 days ago

    Toronto, ON, Canada 24 Seven Talent Full time

    Client Overview:Our client is travel and tourism organization. Their approach is highly advanced and technological, which separates them from the rest of the industry.The Communication Specialist will be responsible for planning, designing, and creating marketing materials to support a large enterprise transformation program in the data, analytics and AI...

  • Communications Specialist

    2 weeks ago

    Toronto, Canada Insight Global Full time

    6 month +Extensions - Fully remote, MST working hours Insight Global is looking for a Senior Communications Specialist to join Canada’s largest agricultural company for a fully remote contract, starting at 6 months with high likelihood of extensions. In the role of Senior Communication Specialist within the Finance Project Management Office (Finance PMO),...

  • Communications Specialist

    2 weeks ago

    Toronto, Canada Insight Global Full time

    6 month +Extensions - Fully remote, MST working hours Insight Global is looking for a Senior Communications Specialist to join Canada’s largest agricultural company for a fully remote contract, starting at 6 months with high likelihood of extensions. In the role of Senior Communication Specialist within the Finance Project Management Office (Finance PMO),...

  • Communications Specialist

    1 month ago

    Toronto, Canada Maple Full time

    **ABOUT MAPLE** Founded in 2015, Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, and other types of health providers. We offer virtual care services across multiple distribution channels, including Direct-to-Consumer ("B2C"), Employers and...

  • Communications Specialist

    4 days ago

    Toronto, Canada McCain Foods Full time

    ​ Position Title: Communications Specialist  Position Type: Temporary - Full-Time ​ Position Location: Toronto HQ  Requisition ID:  28189  ​ ​ We're seeking a dynamic Communications Specialist to join our team. In this role, you'll have the opportunity to learn and grow while actively contributing to our organization's...

  • Communications Specialist

    4 weeks ago

    Toronto, Canada McCain Foods Full time

    ​ Position Title: Communications Specialist  Position Type: Temporary - Full-Time ​ Position Location: Toronto HQ  Requisition ID:  28189  ​ ​ We're seeking a dynamic Communications Specialist to join our team. In this role, you'll have the opportunity to learn and grow while actively contributing to our organization's...

  • Communications Specialist

    4 weeks ago

    Toronto, Canada Weston Family Foundation Full time

    **Location**: 22 St. Clair Avenue East, Toronto, Ontario, M4T 2S7 **About Us** The Weston Family Foundation is a family-led charitable foundation that focuses on creative solutions in the areas of healthy aging and healthy ecosystems with the objective of delivering measurable impacts to the well-being of Canadians. Since its inception more than 60 years...

  • Communications Specialist

    3 weeks ago

    Greater Toronto Area, Canada 24 Seven Talent Full time

    Client Overview:Our client is travel and tourism organization. Their approach is highly advanced and technological, which separates them from the rest of the industry.The Communication Specialist will be responsible for planning, designing, and creating marketing materials to support a large enterprise transformation program in the data, analytics and AI...

  • Communications Specialist

    3 weeks ago

    Greater Toronto Area, Canada 24 Seven Talent Full time

    Client Overview:Our client is travel and tourism organization. Their approach is highly advanced and technological, which separates them from the rest of the industry.The Communication Specialist will be responsible for planning, designing, and creating marketing materials to support a large enterprise transformation program in the data, analytics and AI...

  • External Communications Specialist

    4 weeks ago

    Toronto, Canada The Azrieli Foundation Full time

    **About the Azrieli Foundation** The Azrieli Foundation has funded institutions and operated programs in Israel and Canada since 1989. Driven by a strong belief in the powerful role and responsibility of philanthropy, the Foundation empowers people by supporting a broad range of organizations, facilitating innovative outcomes and increasing knowledge in the...

  • Communications Specialist

    1 month ago

    Toronto, Canada McCain Foods (Canada) Full time

    **Position Title**:Communications Specialist **Position Type**: Temporary - Full-Time **Position Location**:Toronto HQ **Requisition ID**: 28189 We're seeking a dynamic Communications Specialist to join our team. In this role, you'll have the opportunity to learn and grow while actively contributing to our organization's evolving landscape. If you're...

  • Communications Specialist

    3 weeks ago

    Greater Toronto Area, Canada 24 Seven Talent Full time

    Client Overview:Our client is travel and tourism organization. Their approach is highly advanced and technological, which separates them from the rest of the industry.The Communication Specialist will be responsible for planning, designing, and creating marketing materials to support a large enterprise transformation program in the data, analytics and AI...

  • Communications Specialist

    3 weeks ago

    Greater Toronto Area, Canada 24 Seven Talent Full time

    Client Overview: Our client is travel and tourism organization. Their approach is highly advanced and technological, which separates them from the rest of the industry. The Communication Specialist will be responsible for planning, designing, and creating marketing materials to support a large enterprise transformation program in the data, analytics and AI...

  • Communications Specialist

    3 weeks ago

    Greater Toronto Area, Canada 24 Seven Talent Full time

    Client Overview:Our client is travel and tourism organization. Their approach is highly advanced and technological, which separates them from the rest of the industry.The Communication Specialist will be responsible for planning, designing, and creating marketing materials to support a large enterprise transformation program in the data, analytics and AI...