Bhjob15656 18660 - Technical Lead - Telephony
2 weeks ago
**Technical Lead - Telephony**
Hybrid **- **2 Day OnSite (Toronto)
12 Month Contract to start
Travel within province required
**DESCRIPTION**
- Providing highly specialized senior technical expertise in the development and implementation of Telephony Technology Replacement and processes including assess & document current stakes, and preparing remediation plan and technology impacts for followings at ambulance dispatch sites
- Avaya Aura and softphone front end
- PBX, Analog Trunking
- Automatic Call Distribution
- Voice Over IP (VOIP)
- Data Networks
- Session Initiation Protocol
- Session Border Controller (SBC)
- Servers (Linux, Windows, AD, VM’s)
**MUST HAVE**:
- Experience in Project management/coordination
- **3-5 years Demonstrated experience with Telephone Implementations **(experience implementing Avaya Aura and softphone front end)
- Knowledge of Avaya Aura System session manger, communication manger, gateways, Komutel, Dell servers, web servers, and some legacy technology, for example PBX, analog trunking
- Willing to travel entire to province (Ontario)
- **Demonstrated experience with implementing Telephony in a Contact centre environment, knowledge of future NG911 technical **requirements such as encryption, security etc
- Demonstrated experience with back end integration
INDOTT
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