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Account Supervisor

5 months ago


Toronto, Canada Dentsu Media Full time

Company Description

Dentsu International is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive better business and societal outcomes. This is delivered through five global leadership brands - Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

Dentsu International’s radically collaborative team of diverse creators unifies people, clients and capabilities through horizontal creativity to help clients create culture, change society, and invent the future.

Powered by 100% renewable energy, Dentsu International operates in over 145 markets worldwide with more than 46,000 dedicated specialists, and partners with 95 of the top 100 global advertisers.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

**Job Description**:
**Role Overview**:
As an Account Supervisor you will be responsible for the timely execution of client deliverables on brief and within budget and you will build strong client relationships on a day to day basis. Reporting to the Account Director, you will assist with account planning and management, and guide the work efforts and day-to-day workload of an Account Executive whom will be working directly with you.

**Accountabilities**:

- Supports the Account Director with the delivery of client relationship management and management of the business of a specific account or a group of accounts; deliver innovative and creative solutions to client brief.
- Ensures that communications strategies are effectively translated into plans and lead the development and implementation of those plans.
- Partners with the Account Director to set the strategic tone for the assigned account and assists in the creation of all-important plans and presentations; project manages the clients’ communications plans including timelines and budget.
- Works with the Account team to manage delivery expectations, timelines, budgets and project status.
- Provides accurate plan details and updates to clients on a regular basis.
- Works with creative and production teams in a collaborative way and guides their work per the client objectives.

**Qualifications**:

- Post-secondary education in administration/communications/marketing, or related field.
- Minimum of 3+ years of experience in similar role.
- Strong project management experience; proven experience running a range of clients and internal projects and managing budgets
- Excellent verbal and written communication skills
- Proven experience in developing sustainable relationships with clients
- Experience in QSR would be considered an asset

Additional Information