Bdc 'call Centre'

2 weeks ago


Thornhill, Canada Yonge Steeles Ford Lincoln Sales Ltd. Full time

'''Job Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has strong communication skills.

**Responsibilities**:

- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and promotions
- Perform data entry tasks to update customer information in the system
- Follow up with customers to ensure their needs are met and provide resolution to any outstanding issues

**Skills**:

- Excellent verbal and written communication skills
- Strong customer service skills with the ability to handle difficult situations with empathy and professionalism
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry/Google Office with accuracy and attention to detail
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills with the ability to think quickly on your feet

If you are looking for an exciting opportunity to work in a dynamic environment, we encourage you to apply.

**Salary**: From $16.55 per hour

Expected hours: 44 per week

**Benefits**:

- Casual dress

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person



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