Scheduling Officer

4 weeks ago

Mississauga, Canada University of Toronto Full time

**Date Posted**:06/02/2023
**Req ID**: 31580
**Faculty/Division**: UofT Mississauga
**Department**: UTM: Ofc of the Registrar
**Campus**: University of Toronto Mississauga (UTM)
**Position Number**: 00039109

**Description**:
**About us**:
The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

**Your opportunity**:
The Office of the Registrar at U of T Mississauga delivers registrarial services to support U of T Mississauga's academic goals and U of T priorities in the areas of student information, interpretation of policies, and innovation of registrarial interactions. Our core mission is effective and sustainable strategic enrolment management: student recruitment, retention, success and graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements.

The Scheduling Officer assists with the management of the U of T Mississauga’s Online Room Booking System (ORBS) and Course Information Submission system (CISS), including access management, technical support, and information management. The Officer is responsible for producing a conflict free examination schedule and assisting in the coordination and administration of all U of T Mississauga undergraduate final examinations.

**Your responsibilities include**:

- Interpreting guidelines and protocols to determine scheduling priorities
- Determining priority of booking requests for various spaces on campus
- Analyzing and documenting room requirements for course delivery
- Liaising with contacts to resolve room booking conflicts
- Verifying the accuracy and completeness of information
- Resolving issues that arise while examinations are being written and escalating problems as required
- Conducting detailed data analysis to inform management decision making
- Preparing complex data modelling scenarios to support course and/or exam timetables decisions

**Essential Qualifications**:

- Bachelor's degree or equivalent combination of experience and education
- At least four (4) years' experience in a university or post-secondary environment
- Scheduling experience and an understanding of scheduling processes
- Extensive experience with manipulation and analysis of data, writing queries, working with databases and preparing statistical presentations and reports
- Demonstrated experience meeting deadlines in a fast paced, high-volume environment with a focus on attention to detail and accuracy
- Ability to interpret and analyze data (enrolment/classroom/seat utilization, etc.) and present clear results in terms of resource needs
- Excellent communication skills (written and verbal) with the ability to employ good judgement, professionalism and diplomacy to negotiate limited resources and to secure cooperation from a wide range of users and stakeholders with competing requirements
- Expertise in the use of MS Excel at an advanced level, SQL, Student Information Systems, and scheduling software
- Demonstrated initiative and organizational skills with the ability to work well under pressure and meet competing priorities
- Ability to work independently and as part of a team

**Assets (Nonessential)**:

- Experience working in the Office of the Registrar
- Proficiency in Infosilem and ROSI
- Experience using Tableau or Power BI

**To be successful in this role you will be**:

- Communicator
- Diplomatic
- Multi-tasker
- Problem solver
- Responsible
- Team player

**Closing Date**: 06/12/2023, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Term
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Registrarial Services

**Lived Experience Statement**

**This a TERM position for 18 months

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