Bilingual Customer Finance Representative

4 weeks ago

Cambridge, Canada PepsiCo Full time

Overview:
The Bilingual CFR is responsible for the accurate and timely processing of Trade Spend transactions/deductions and the Collection & Analysis of Credit Accounts that will ensure Cash Flow is maximized.

**What you can expect from us**:

- Competitive compensation, benefits, pension, RRSP contribution and vacation time
- A flexible working environment that promotes a healthy work-life balance
- A dynamic and inclusive culture that promotes you to bring your whole-self to work
- A supportive team that will encourage your professional growth and development
- An opportunity to be meaningful and impactful within your work and projects
- An opportunity to give back to the community with our Always on Volunteer 360 Program
- An organization that aims to use their scale, reach and expertise to build a more sustainable world

**Responsibilities**:
**What you’ll be working on**:

- Complete full analysis of accounts in your area of accountability
- Proactively resolve customer collection issues & disputed transactions or deductions in a timely manner
- Identify and communicate invalid deductions and collaborate with Key Account Manager in obtaining payback.
- Ensure post audit deductions are identified and actioned timely
- Collaborate with National and Key Account Manager (NAM/KAM) and Customer Development Finance Manager (CDFM) on trade spend rates, off invoice and billback promotions
- Create committed trade spend events in Compass (TPM)
- Assist with any French region escalations across all teams as applicable

Qualifications:
**Who’s a good fit for the team**:

- Excellent written and verbal communication in English and in French
- Strong excel and analytical skills.
- Proactive issue resolution
- High sense of urgency and drive for results.
- Strategic Thinker - Proven problem solving, decision making skills
- Diploma/Degree in Accounting/Finance or equivalent experience
- Previous collection and reconciliation experience
- Knowledge of Oracle Accounts Receivable an asset
- Intermediate Excel Skills

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