Bilingual Customer Service Representative

1 month ago

Cambridge ON, Canada Kelly Services (Canada), Ltd. Full time

Kelly Services is currently recruiting for a client in Cambridge, Ontario for the role of Bilingual Customer Services (English and French)

Full time Direct Hire role

Monday to Friday- Onsite 40 hours/week

The Customer Service Representative is responsible for processing customers’ orders, day-to-day clerical duties and assists in all aspects of customer service.

1. Customer Service

enter incoming orders in the order entry module of ACCPAC filing of customer invoices

process credits for return goods and/or price adjustments

2. Trade Shows

Attend PIJAC tradeshow in Quebec and Toronto

3. Other activities and responsibilities as assigned from time to time

including administrative assistance to other staff as directed

Qualifications

Must be fluent in French and English both written and oral.

Must have accurate data entry skills and practical use of Excel and Word.

Ability to work effectively with Sage ACCPAC Accounting Package

Strong communication and collection skills

Ability to work with all staff members as well as customers in a diplomatic manner

Self-starter, detail-oriented, ability to prioritize assignments and meet deadlines

EDI an asset

Reports to: Manager, Customer Service

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