Service Supervisor
5 months ago
The Field Service Team Leader is a working supervisor responsible for delivering a first-class field service to Rotork clients through the leadership of a team of Field Service Technicians.
Reporting to the National Service Manager, this person will be working approximately 30% of the position requiring direct supervision/management, development and compliance of the Field Service Technicians. The balance of the time (~70%) will be fulfilling day to day field service responsibilities: install, commission, inspect, maintain and repair actuators and associated equipment in customer’s plant/site.
The opportunity this role provides will be to work in end user’s plant primarily in the Water and Wastewater, Power Generation, Petrochemical, Offshore and Onshore Oil and Gas Industries, meeting the client’s site rules, regulations and working hours. Depending on business levels, it will be required to cover 24hr on-call response.
**Qualifications** Experience Requirements**:
- Technical knowledge acquired by a recognized electrical or mechanical engineering qualification/apprenticeship or equivalent industry experience in a field-based role.
- Willingness and ability to travel frequently, up to 75%; maintain a valid passport and ability to enter the United States.
- Maintain a valid Class 5/Class G driver’s license and an acceptable driving record.
- Able to work non-standard hours and shift work as required by our customers schedules and defined in customer contracts.
- When required, ability to perform work in remote locations. This may be away from the normal region of responsibility, within or outside the country of employment, or on offshore facilities - duration of this work may range from a number of days to several weeks.
- Knowledge of and experience with the use of Microsoft Office®.
- Fluent in written and spoken English.
- Ability to supervise and lead a team to meet company objectives, experience leading a team is preferred
- High level of self-motivation, independence and self-reliance
- Technical experience and relevant knowledge of valves, actuators and digital control systems.
- Experience of working in a practical engineering environment.
- Ability to read and understand electrical, pneumatic and hydraulic schematic drawings and use a range of common test and calibration instruments, hand tools and electronic devices.
**Additional Information**
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food
- these are the flows on which our modern world depends.
Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business
LI
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