Assistant Manger, Food

3 weeks ago

Toronto, Canada TO Live Full time

**Employment Opportunity**

**Assistant Manager, Food & Beverage**

**TO Live**

**Toronto, Canada**

TO Live has an exciting full-time opportunity in its Patron & Event Services in the role of Assistant Manager, Food & Beverage Services.

Under the supervision of the Senior Manager, Food & Beverage Services or their designate, the Assistant Manager, Food & Beverage Services will work closely with the management team, aiding in the department's day-to-day operations.

A wide range of abilities and expertise are needed for the Assistant Manager, Food & Beverage Services role, including operational success in a high-volume environment, a great service track record, events knowledge, and team leadership.

In addition to demonstrating best practices in guest service, staff management, and operations, the ideal applicant will have managerial experience from a comparable setting.

**ACTIVITIES AND RESPONSIBILITIES**
- Act as a liaison between management and frontline employees.
- Maintain a positive staff working environment, including evaluating department needs and recommending goals and action plans.
- Attend site tours and client meetings as required.
- Update event information in EBMS (Event Business Management Software) and complete departmental service and purchase orders as required.
- Assist with event advancement and execution when required.
- Assist in the coordination of event riders.
- Administer F&B software systems, including Point of Sale, and Inventory.
- Responsible for reporting and close monitoring of daily F&B sales, and other KPI's
- Participate as a key member of the Patron and Event Services Management Team and perform the duties of a duty manager when needed.
- Special projects and/or other duties as assigned.

**PURCHASING AND INVENTORY MANAGEMENT**
- Responsible for ordering stock/product for all FOH areas at TO Live facilities.
- Work with events team to determine purchasing needs for events.
- Effectively monitor and maintain stock levels and ensure that all stock is secured.
- Ensure that stock is rotated and that all wastage is accounted for.
- Audit inventory counts and make appropriate corrections after each event to balance sales variances.
- Ensure inventory software is kept up to date including deliveries and product movement.
- Perform inventory cycle counts, spot counts and month end reconciliation process; research any variances and authorize appropriate inventory adjustments.
- Prepare detailed reports on inventory operations, stock levels, and adjustments.
- Ensure inventory is taken prior to and at the conclusion of each event.

**CASH HANDLING**
- Ensure adherence to cash management procedures.
- Audit deposits after each performance shift.
- Prepare change orders as required.
- Collate daily deposits for collection by finance.
- Prepare reports as required.

**BARS AND CONCESSIONS OPERATIONS**
- Ensure that the F&B team is customer focussed, and that a culture of exceptional customer service and engagement prevails.
- Lead and direct the work of the porter including hiring, training, and supervising.
- Ensure the concessions run smoothly & are adequately stocked with all necessary goods.
- In accordance with health and safety guidelines, ensure the stands are kept in sanitary condition before, during and after an event.

**JOB SPECIFICATIONS**
- Smart Serve Certified.
- Foodsafe certification
- Minimum of 4 years experience in the hospitality industry, with an emphasis on food and beverages management.
- Strong knowledge of Microsoft Excel, Word, Explorer & Outlook in a Windows operating environment.
- Ability to communicate with employees and other business contacts in a courteous and professional manner.
- Ability to multi-task and organize.

**WORKING CONDITIONS**
- Must be able to stand and exert fast-paced mobility for entire shift.
- Must be familiar with working in a union environment and aware of the working conditions in the Collective Bargaining agreement.
- Variable hours of work depending on performance and event schedules
- Travel between TO Live venues as required.

**THE ORGANIZATION**:
TO Live is one of Canada's largest multi-arts organizations, operating three iconic venues: Meridian Hall, the St. Lawrence Centre for the Arts and Meridian Arts Centre. In addition, TO Live presents a full range of performing arts, theatrical and concert events at these venues in both downtown and uptown Toronto. With these two hubs of creativity and content creation, TO Live has a unique place and perspective to activate creative spaces by inspiring local and international artists, connect audiences and to be the nexus for new ideas, elevate artistic potential, and be the catalyst for creative expression that is reflective of Toronto's diversity.

**HOW TO APPLY**:
We are committed to inclusive, barrier-free recruitment and selection processes and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources departm

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