Donor Experience Officer

2 weeks ago

Toronto, Canada Women's College Hospital Full time

The Opportunity
Women's College Hospital Foundation is seeking a creative and detail-oriented Donor Experience Officer to join their high-performing Donor Experience & Engagement team.
The Foundation values a diverse workplace and strongly encourages women, racialized people, LGBTQ2+ individuals, people with disabilities, and foreign-born residents to apply.

**The Role**:
The Donor Experience Officer is a champion of gratitude, supporting the implementation of the Foundation’s donor stewardship, recognition and overall engagement portfolio, with a focus on donor impact reporting and donor recognition. Reporting to the Director of Donor Experience and Engagement, they support meaningful recognition and stewardship, to enhance the donor experience and deepen donor engagement with our ever-growing community of supporters.
Working closely with the Director of Donor Experience & Engagement and with the support of the Donor Experience Coordinator, the Officer supports the portfolio function across the Foundation, is passionate about demonstrating donor impact and deepening donor engagement at all levels.
Their exceptional attention to detail, project management, and strong database proficiency are matched by strong writing skills, creativity and the ability to translate complex information into synthesized compelling messages. They communicate meaningfully, respectfully and professionally with donors, team members, and volunteers, ensuring that all stewardship and recognition initiatives align with the Foundation’s Vision, Mission and Values and overall donor engagement philosophy.

**Core Deliverables**:

- Project manages the overall process for stewardship (donor impact) reporting, from development to delivery; and assists with the content development of donor impact reports at the less than $250,000 level
- Project manages updates and production of new physical and digital recognition systems, including donor listings, plaques and signage
- Collaborates with Events team to execute donor recognition & engagement events (5-10 per year)
- Is a team player, embracing and consistently enacting WCHF’s organizational values of equity, quality, people, courage and collaboration

Accountabilities and Responsibilities, including but not limited to:

- Drives project management of donor impact reporting; triggering development, creating briefs, tracking project timelines, some content development, through to production and delivery
- Supports updates and maintenance of donor recognition systems including preparing donor listings, overseeing updates to website & donor walls, and coordinating production and installation of donor recognition plaques and signage
- Collaborates with Communication team members to support content development and planning of donor thank you videos, special activations and/or social media content for specific donors to celebrate impact or donor groups around special days, such as National Philanthropy Day
- Acts as a lead support of thank you activities, completing donor thank you calls as assigned, and acting as back up ensuring thank you calls are completed or dispersed among staff daily
- Supports and/or leads planning for various donor recognition & engagement events, preparing briefing packages for key staff, board members or other volunteers and providing event support as required, including set-up, delivery and breakdown
- Drafts donor gift agreements and/or special gift acceptance letters as required. Monitors implementation of stewardship & recognition deliverables
- Acts as a champion for our donors by considering their perspective in all that we do
- Thinks creatively to bring meaningful opportunities to deepen donor engagement at all levels
- Keeps up with industry best practices through participation in peer groups, and professional development
- Provides a high level of customer service to donors, volunteers, board members, and the public
- Liaise and build strong relationships with relevant suppliers and vendors
- Other duties as assigned

Company Bio
About Women’s College Hospital Foundation
We are revolutionizing healthcare. Side by side with our donors, community members, staff and medical teams, Women’s College Hospital Foundation (WCHF) raises, manages and invests funds to support Women’s College Hospital in its mission to revolutionize healthcare to ensure a more equitable and sustainable system. WCHF donors contribute generously to help fund equipment, research, and innovative clinical programs that address the unique needs of women and their families while working to close critical health gaps within the system.

A values-driven organization, respect, caring, integrity and partnership are core to who we are and we believe that authenticity and accountability strengthens all that we do. Fuelled by our Triple Aim of Philanthropy, Partnerships and People, our vision is to be the charity of choice for advancing health for women in Canada and health system solution

  • Advancement Officer, Donor Engagement

    4 days ago

    Toronto, Canada Havergal College Full time

    We are seeking an individual who is inspired by our mission and whose beliefs align with our core values of integrity, compassion, inquiry and courage, and reflects our core competencies to join Havergal College as **Advancement Officer, Donor** **Engagement**. This is a full-time position. **Why Havergal is the Place to Be** Founded in 1894 and located on...

  • Donor Relations Coordinator

    5 days ago

    Toronto, Canada Hope Air Full time

    **Location**: Remote Toronto, Ontario or Vancouver, British Columbia Canada **About the Donor Relations Coordinator position**: Reporting to the Senior Manager, Annual Giving, the Donor Relations Coordinator will contribute to the ongoing development and implementation of impeccable donor engagement, cultivation, stewardship and recognition activities and...

  • Donor Relation Specialist

    4 weeks ago

    Toronto, Canada Baycrest Full time

    The Baycrest Foundation has an Opportunity for a **DONOR RELATION SPECIALIST** **Full Time** 70 Hours Bi-weekly| Non-Union | Days Shift The Baycrest Foundation provides crucial funding to the Baycrest Centre for Geriatric Care. The Foundation solicits funds from donors either through direct solicitation or events. The Stewardship Officer, as a member of...

  • Donor Events and Recognition Officer

    17 hours ago

    Toronto, Canada Scarborough Health Network Full time

    Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine...

  • Donor Care Representative

    4 weeks ago

    Toronto, Canada Make-a-Wish Full time

    **Donor Care Representative** **"The best prescription I've ever given is a wish."** - Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada - **What is Your Biggest Wish?** Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? **If...

  • Manager, Donor Recognition

    4 weeks ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:02/21/2024 **Req ID**: 36100 **Faculty/Division**: VP - Division of University Advancement **Department**: Campaign and Marketing **Campus**: St. George (Downtown Toronto) **Position Number**: 00050043 **Description**: **About us**: The Division of University Advancement (DUA) aims to sustain and enhance the University of Toronto’s...

  • Donor Stewardship and Engagement Associate

    1 week ago

    Toronto, Canada Dixon Hall Full time

    **Employment Type**: Full-time **Department**: Philanthropy **Union**:Excluded **File #**: 23-PH-01 **Posting Date**: May 10, 2023 **Posting Close**: June 7, 2023 **Dixon Hall** is a multi-service agency located in the heart of east downtown Toronto committed to realizing the vision of a city where everyone thrives. Since 1929, we have been touching the...

  • Donor Stewardship and Engagement Associate

    3 days ago

    Toronto, Canada Dixon Hall Full time

    **Employment Type**: Full-time **Department**: Philanthropy **Union**:Excluded **File #**: 23-PH-02 **Posting Date**: June 12, 2023 **Posting Close**: June 26, 2023 **Dixon Hall** is a multi-service agency located in the heart of east downtown Toronto committed to realizing the vision of a city where everyone thrives. Since 1929, we have been touching the...

  • Donor Relations Specialist

    2 weeks ago

    Toronto, ON, Canada Coptic Orphans Full time

    Donor Relations Specialist Purpose of the Job The Donor Relations Specialist is one of the first and most important points of contact for Coptic Orphans' stakeholders. S/he works as a maintenance and support specialist for all active sponsors and donors. This position works to communicate the mission and work of Coptic Orphans in an engaging,...

  • Donor Care Specialist

    4 weeks ago

    Old Toronto, Canada Kaizen Lab Inc. Full time

    Donor Care SpecialistOnsite, downtown TorontoFull Time Contract Until June 28, 2024Level 3Purpose of PositionThe donor care specialist primary responsible is to ensure timely and accurate processing and acknowledgment of our donations, administration and or donor communications. While following standard guidelines to ensure CRA compliance and high standard...

  • Donor Care Specialist

    3 weeks ago

    Old Toronto, Canada Kaizen Lab Inc. Full time

    Donor Care SpecialistOnsite, downtown TorontoFull Time Contract Until June 28, 2024Level 3Purpose of PositionThe donor care specialist primary responsible is to ensure timely and accurate processing and acknowledgment of our donations, administration and or donor communications. While following standard guidelines to ensure CRA compliance and high standard...

  • Donor Care Specialist

    3 weeks ago

    Old Toronto, Canada Kaizen Lab Inc. Full time

    Donor Care SpecialistOnsite, downtown TorontoFull Time Contract Until June 28, 2024Level 3Purpose of PositionThe donor care specialist primary responsible is to ensure timely and accurate processing and acknowledgment of our donations, administration and or donor communications. While following standard guidelines to ensure CRA compliance and high standard...

  • Manager, Alumni

    4 weeks ago

    Toronto, Canada The York School Full time

    **Manager, Alumni & Donor Engagement** - Full-time ContinuingOne of Canada’s leading gender inclusive IB Schools, founded in 1965, The York School is a place where learning extends beyond the classroom and students are challenged to realize their full potential and discover who they want to be.In two state-of-the-art campuses in the heart of Toronto, The...

  • Donor Database Analyst

    4 weeks ago

    Toronto, Canada Ronald McDonald House Charities Toronto Full time

    **Donor Database Analyst** **Full Time, Permanent** Toronto, Ontario (240 McCaul Street) **The Organization** Since 1981, Ronald McDonald House Charities (RMHC) Toronto has served as a place to call home for families with seriously ill children undergoing treatment. RMHC Toronto encompasses a House for 81 families in downtown Toronto and seven Family...

  • Administrative Assistant

    4 days ago

    Toronto, Canada North York Harvest Food Bank Full time

    **About us** We are professional, data-driven, and collaborative. Our work environment includes: - Work-from-home days **Position Summary** **Reporting Relationship** The Administrative Assistant, Donor Relations reports to the Development Officer **Key Responsibilities**: - Support donor data management and maintenance of North York Harvest’s...

  • Bilingual Donor Care Representative

    1 week ago

    Toronto, Canada Canadian Cancer Society Full time

    **Job Title**:Bilingual Donor Care Representative **Work Model**: Hybrid Work Model **Salary Band**: 2 ($48,000 - $63,000 CAD) **WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?** The Canadian Cancer Society works tirelessly to save and improve lives. We fund the brightest minds in cancer research. We provide a compassionate support system for all those...

  • Fundraising Coordinator

    7 days ago

    Toronto, Canada Red Door Family Shelter Full time

    **JOB POSTING** **Fundraising Coordinator - Donor Database and Administration** **Employment Type**:Full-Time, Permanent **Hours of Work**: 35 hours per week (with the flexibility to work in the evenings & weekends) **Salary**: $54,206 per year (based on skills and experience) **Benefits**:Red Door offers very generous benefits such asPaid vacation,...

  • Finance and Donor Compliance Manager

    7 days ago

    Toronto, Canada Action Against Hunger Canada Full time

    **Job Title**:Finance and Donor Compliance Manager **Organization**:Action Against Hunger Canada / Action contre la Faim Canada **Report To**:Chief Financial Officer **Location**:Toronto, ON (Hybrid) **Job Type**:Part-Time, 1-year contract with a possibility of extension. **Start Date**:May 2023 **Work Hours**:20 hours per week. *(Flexibility is...

  • Manager, Corporate Donor Relations

    3 days ago

    Toronto, Canada United Way Greater Toronto Full time

    **Manager, Corporate Donor Relations** (13-month contract) United Way Greater Toronto is looking for an enthusiastic, innovative, strategic Manager, Corporate Donor Relations to join our team at our Toronto office. Reporting to the Senior Manager, Corporate Donor Relations, the Manager, Corporate Donor Relations is responsible for working in partnership...

  • Alumni and Donor Services Representative

    7 days ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:08/04/2023 **Req ID**: 33271 **Faculty/Division**: VP - Division of University Advancement **Department**: Advancement Services **Campus**: St. George (Downtown Toronto) **Position Number**: 00036511 **Description**: **About us**: The Division of University Advancement (DUA) aims to sustain and enhance the University’s academic mission,...