Project Coordinator

3 weeks ago

Burnaby, Canada Chartered Professional Accountants of Canada Full time

**About Chartered Professional Accountants of Canada**

Chartered Professional Accountants of Canada (CPA Canada) works collaboratively with the provincial, territorial and Bermudian CPA bodies, as it represents the Canadian accounting profession, both nationally and internationally. This collaboration allows the Canadian profession to champion best practices that benefit business and society, as well as prepare its members for an ever-evolving operating environment featuring unprecedented change. Representing more than 220,000 members, CPA Canada is one of the largest national accounting bodies worldwide.

**About the opportunity**

As a Project Coordinator for Member Development Services (MDS) at CPA Canada, you will be part of the Business Support & Delivery team, reporting to the Director Business Support & Delivery. You will work with project stakeholders, e.g., business partners, QA team, Customer Service, IT etc. from project inception through to conclusion and ensure that each project is managed and tracked as required and meeting the set timelines. You will perform various coordinating tasks which includes schedule and risk management, maintaining project documentation, handling financial queries and scheduling stakeholder meetings.

**What you will do**:

- Use standard templates and processes for learning design and development.
- Track and manage learning solutions projects from inception to completion, ensuring appropriate stakeholder engagement, communication and decision tracking is kept throughout the development cycle.
- Ensure that all parties have appropriate and timely access to documentation.
- Track QA testing and resolution within a project’s development lifecycle.
- Complete project initation requests once project is signed off.
- Ensure all documentation throughout project and into completion is complete and archived with completed project assets.
- Create and present quality reports and trends from learner feedback, vendor, and content teams for the development team.
- Build trust and become a trusted collaborator for CPA Canada principals and content teams.
- Undertake special projects as required, related to process mapping and documentation.
- Assist in troubleshooting issues such as broken or non-functional links and initiate IT support tickets for secondary support
- Participate in process defining/ redefining/ refining activities within the MDS group as it relates to creating and delivering learning products.

**What we are looking for**:

- Bachelor’s degree preferably in business or related field of study.
- Minimum of three years’ proven experience in project management, preferably in the learning solutions domain.
- An understanding of Accounting and Tax principles would be an asset.
- Demonstrated experience with project management practices and tools to create, manage, and track project performance, cost, verify scope.
- Exceptional verbal, written and presentation skills.
- Ability to work effectively both independently and as part of a team.
- Proficiency with Microsoft SharePoint, Visio, and Project Insight (project management tool).
- Knowledge of file management, transcription, and other administrative procedures.
- Familiarity with Learning Solutions projects, technology, reporting, BI, outsourcing.
- PMP / CAPM certification or equivalent is an asset.

**What it's like to work here**

CPA Canada is an inclusive place to work with a diverse workforce and a commitment to health and wellness for its employees. The organization offers a flexible and balanced environment that allows individuals to maximize professional and personal development. CPA Canada employs over 400 people, with its headquarters in Toronto and regional offices in Burnaby, Ottawa and Montreal. Our technology-enabled culture is designed to attract qualified people and enable them to do their best work. Employee perks include competitive salaries and pension, a comprehensive benefits package, professional development programs, flexible working hours and opportunities to work from home, regular social events and a highly successful employee volunteer program. CPA Canada is dedicated to continual improvement and building a high-performing, innovative organization that creates value for members and other partners.

**Organization values**

We create a collaborative and constructive culture by:

- Acting with Integrity - Fostering excellence - Respecting Others - Working Collaboratively - Being Accountable

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