Data Center Facilities Technician

4 months ago

North York, Canada Salute Full time

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Multi-Skilled Operator to join our team and drive our relationships with hyperscale clients to new heights.

**Multi Skilled Operator**:
The MSO is responsible, as part of a team, for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The MSO primarily interacts with Data Center Operators (DCOs), clients, and vendors. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. This equipment includes, but is not limited to, emergency diesel generators, electrical switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems, and a basic understanding of this equipment would be preferred.

The MSO also provides comprehensive data center white space support for IT infrastructure, which may include monitoring, troubleshooting, reporting, and day-to-day maintenance - all of this being site-dependent and as per the service level agreements with our clients. MSOs are also responsible for using event monitoring and management systems to provide notifications and escalations to stakeholders during service outages.

**Responsibilities**:

- Working knowledge of facility equipment including, but not limited to, pumps, compressors, CRACs, UPS, generators, switch gear, BMS, life-safety systems, security systems and more.
- Work with senior colleagues, team members, vendors, and other stakeholders to test and install data center infrastructure equipment and services.
- Work closely with senior staff to ensure that operational services functionality meets or exceeds customer expectations for performance, reliability, escalation, and communication, as per SLA.
- Work closely with vendors to resolve service-affecting incidents and/or outages.
- Troubleshoot infrastructure and equipment problems, placing service calls when problems remain unresolved.
- Provide data center white space support to managed services, including, but not limited to: routers and switches and other customer or self-owned digital infrastructure.
- Perform trouble isolation and resolution as needed.
- Perform maintenance as needed/directed.
- Perform day-to-day operations, functional maintenance on infrastructure equipment to ensure the reliability and resilience of the data center environment, as per checklists and procedures.
- Perform consolidated event management for all monitored equipment at the data center site.
- Provide monitoring and overall support, ensuring successful operation of all site facility and other mission-critical equipment infrastructure (Generators, UPS, Thermal Management, Electrical infrastructure, etc.)
- Experience from stacking and racking of servers to battery/power and structured cabling.
- Generate end user performance reports as needed.
- Troubleshoots and resolves client-side problems, when so required.
- Produce reports with metrics on service requests, problem management, backup and statistics, number of events for internal and external stakeholders.
- Monitor capacity utilization.
- Manages/Monitors physical access to data centers.
- Successfully execute Emergency Operating Procedures (EOPs), when so required at site.
- Trains new staff on all processes and procedures that relate to all the above.

**Qualifications**:

- High school diploma or general education degree (GED)
- Basic knowledge of site facility infrastructure regarding power, thermal management, and associated systems.
- This is an intermediate-level facility-focused position for a person with an aptitude to learn and grow in the field of technical operations and maintenance support of electrical and HVAC systems.
- Good observation skills and problem-solving ability.
- Place SAFETY at the top of anything and everything that they do - without fail.
- Focus on the tasks and activities given to them and remain consistently focused on SAFETY.
- Ability to work on multiple concurrent projects while meeting deadlines and ensuring uptime.
- A penchant for leading projects and can work autonomously under the customer's direction, written or verbal, on servers/routers/switches.
- Perform their professional duties as a member of a team, as a leader, peer and a follower, depending on the situation, and work competently and calmly under pressure.
- Handle circumstances that are outside their comfort zone in a clear and methodical manner without impacting services and safety.
- Follow instructions as provided in SOPs, MOPs and EOPs

  • Data Center Technician

    3 months ago

    North York, Canada Index Exchange Full time

    We shaped the earliest forms of ad tech, and we're looking for the technical expertise to help shape its future. Our customers have unique problems that can only be solved at internet scale, and that's where the technical skills of our team make a real difference. Our exchange handles over 300 billion requests every day (for comparison Google serves an...

  • Data Center Manager

    4 months ago

    North Vancouver, Canada Global Relay Full time

    **Who we are**: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their...

  • Facilities Coordinator

    4 months ago

    North York, Canada Lumacare Full time

    Client & Family-Centered Care Is at The Heart of Everything We Do at Lumacare! Lumacare believes Client and Person-Centered Care is based on a philosophy of care, treatment and support that empowers Clients to be active and knowledgeable partners in their health care. Whether you join Lumacare in a client facing role, in a leadership capacity, or in a...

  • Call Center Manager

    2 weeks ago

    North York, Canada Express Appliance Repair Full time

    Job Summary: **Responsibilities**: - Manage and supervise a team of call center representatives - Develop and implement strategies to enhance productivity and customer sales - Analyze call center metrics to optimize performance and efficiency - Provide coaching, training, and feedback to team members - Handle escalated customer inquiries or complaints -...

  • Call Center Manager

    1 month ago

    North York, Canada Express Appliance Repair Full time

    Job Summary: **Responsibilities**: - Manage and supervise a team of call center representatives - Develop and implement strategies to enhance productivity and customer sales - Analyze call center metrics to optimize performance and efficiency - Provide coaching, training, and feedback to team members - Handle escalated customer inquiries or complaints -...

  • Service Technician

    3 months ago

    North York, Canada GoodLife Fitness Full time

    SERVICE TECHNICIAN - Facility Who is a Service Technician?The Service Technician role is responsible for all aspects of repair and maintenance of our Clubs. Specializing in either Fitness Equipment or Facility repair, this role works to ensure the highest function of all aspects of both member-facing and associate areas. This role is also responsible for...

  • Warehouse Associate

    4 months ago

    North York, Canada DB SCHENKER Full time

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual back - grounds, perspectives and skills. Together as one team, we are Here to...

  • Building Technician

    4 months ago

    North York, Canada BGIS Full time

    **Who We Are** BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over...

  • Facility Maintenance Technician

    3 months ago

    York, Canada Crosslinx Transit Solutions Maintenance Full time

    Crosslinx Transit Solutions Maintenance (CTSM) is currently seeking a **Facility Maintenance Technician **who will play a significant role as a member of our Maintenance team. This is a long-term career opportunity in an exciting growing industry. The incumbent will be responsible to assist with the operation, preventative/corrective maintenance, service...

  • Manager, Data Centre Operations

    4 months ago

    North Bay, Canada Hut 8 Corp Full time

    **ABOUT HUT 8** Imagine the ultimate destination for those who want to work at the cutting edge of technology, energy, and infrastructure. An industry leader in bitcoin mining, Hut 8 builds and operates some of the world’s largest data centers for next-generation computing workloads. We are proud to offer interesting and challenging opportunities for...

  • Facility Maintenance Technician

    7 days ago

    North Battleford, Canada Health Careers in Saskatchewan Full time

    Job SummaryWe are seeking a skilled Facility Maintenance Technician to join our team at Health Careers in Saskatchewan. As a key member of our Plant Operations department, you will be responsible for operating and monitoring computerized building control systems, maintaining facility/plant systems and equipment, and performing major repairs/installations on...

  • Facility Maintenance Technician

    6 days ago

    North Battleford, Canada Health Careers in Saskatchewan Full time

    Job SummaryWe are seeking a skilled Facility Maintenance Technician to join our team at Health Careers in Saskatchewan. As a key member of our Plant Operations department, you will be responsible for operating and monitoring computerized building control systems, maintaining facility/plant systems and equipment, and performing major repairs/installations on...

  • Facility Maintenance Technician

    6 days ago

    North Battleford, Canada Health Careers in Saskatchewan Full time

    Job SummaryWe are seeking a skilled Facility Maintenance Technician to join our team at Health Careers in Saskatchewan. As a key member of our Plant Operations department, you will be responsible for operating and monitoring computerized building control systems, maintaining facility/plant systems and equipment, and performing major repairs/installations on...

  • Facilities Maintenance Technician

    1 hour ago

    North Battleford, Canada Health Careers in Sask Full time

    Job Summary: We are seeking a skilled Facilities Maintenance Technician to join our team at Health Careers in Sask. As a key member of our plant operations team, you will be responsible for operating and monitoring computerized building control systems, maintaining facility/plant systems and equipment, and performing major repairs/installations on complex...

  • Fire Alarm Technician

    3 months ago

    York, Canada Crosslinx Transit Solutions Maintenance Full time

    Crosslinx Transit Solutions Maintenance (CTSM) is currently seeking a **Fire Alarm Technician (Facility Maintenance Technician) **who will play a significant role as a member of our Maintenance team. The Fire Alarm Technician will act as a Building Operator, with a focus on Fire Alarm expertise and related work. This is a long-term career opportunity in an...

  • Science Laboratory Technician

    3 months ago

    North York, Canada CRESCENT SCHOOL Full time

    **Crescent School** Crescent School has been a leader in boys' education since 1913. Located on a beautiful, 37-acre campus in mid-Toronto, Crescent School has students in Grades 3 through 12. Our mission, Men of Character from Boys of Promise, enables each student to reach the full potential of his unique abilities. Character development drives everything...

  • Call Center Operator, Part Time

    4 months ago

    North York, Canada Compass Group Full time

    **Working Title**:Call Center Operator, Part Time **Employment Status**: Part-Time **Starting Hourly Rate**: 18.00 **Address**:4001 Leslie St, North York ON M2K 1E1 **New Hire Schedule**:Open Availability/ Must be available for weekends/overnights/ mornings/evenings **Required**: Must have customer service experience Open Availability/ Must be...

  • Quality Control Technician

    4 months ago

    North York, Canada TKL Group Full time

    **Job description** TKL Group is a Toronto based company with production facilities located in both Toronto, Ontario and Niagara Falls, Ontario. TKL Group prides itself in the supply and installation of some of the most intricate precast concrete projects supplied to both Canada and the United States We are looking for an experienced Quality Control...

  • Call Center Operator

    4 months ago

    North York, Canada Compass Group Full time

    Start Date: ASAP Status: Part Time Wage: $18/hr Schedule: As schedulded in shifts through-out the week: - Shift Timings: 6:00am - 2:00pm, 6:30am - 2:30pm, 7:30am - 3:30pm, 11:00am - 7:00pm, 2:00pm - 10pm, 3:00pm - 11:00pm Location: 4001 Leslie St,North York M2K 1E1 You might not know our name, but you know where we are. That’s because Compass Group...

  • Quality Control Technician

    4 months ago

    North York, Canada TKL Group Full time

    **Job description** **Job description** TKL Group is a Toronto based company with production facilities located in both Toronto, Ontario and Niagara Falls, Ontario. TKL Group prides itself in the supply and installation of some of the most intricate precast concrete projects supplied to both Canada and the United States We are looking for an experienced...