Refound Store Manager

2 weeks ago


Sarnia, Canada Sarnia-Lambton Rebound Full time

Sarnia Lambton Rebound is a non-profit voluntary agency committed to youth between the ages of 8 and 24. We promote changed attitudes and behaviours helping young people develop skills that nurture a positive response to self, family and community. We are looking for an enthusiastic, hardworking and values driven individual who is committed to making a difference in the lives of local youth.

We are seeking a manager for our social enterprise, the ReFound Store, which is an inclusive shopping experience providing sustainable quality items while making a difference in your community.

This position will be responsible for:

- Developing strong customer relationships
- Striving to hit sales targets and motivating staff
- Training, motivating, mentoring, and providing feedback to store staff members and volunteers
- Ensuring high levels of customers satisfaction through excellent service
- Monitoring inventory budget
- Creating strategies to attract new customers, expand store traffic and enhance profitability
- Regularly reporting required statistics such as number of shoppers and method of payment
- Ensure policies and procedures are being followed
- Provide a safe and clean store environment
- Occasionally attending educational workshops, staff meetings and networking events
- Working collaboratively with agency volunteers, monitoring and mentoring their skill development
- Contributing to team meetings and the ongoing evolution of the organization
- Empowering and supporting the organization’s youth engagement philosophy
- Supporting a healthy and vibrant work environment

**QUALIFICATIONS & SKILLS**:

- 3-5 years of retail experience required
- Clear Vulnerable Persons Police Check
- Committed to inclusivity, diversity and equity within the workplace
- Strong leadership skills with a dedication to empowering others
- Good communication and interpersonal skills
- Excellent organizational, time management, prioritization, and multitasking skills
- Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers required
- Ability to reach overhead, bend, squat, kneel, and carry products in order to perform and cover all work floor duties
- Able to give clear directions and set expectations for staff
- Demonstrated ability to lead by example
- Ability to work independently
- Strong problem-solving skills
- Patience and a desire to encourage youth who are developing job readiness skills
- Creative and resourceful
- Able to work flexible hours, including evenings and weekends
- Must provide own transportation

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Application question(s):

- Are you currently living in Lambton County?
- Would you be able to work Wednesdays 9:45am - 6:15pm, Thursdays 9:45am - 6:15pm, Fridays 9:45am - 6:15pm (until 8:15pm on First Fridays), Saturdays 9:45am - 5:15pm?
- What is one thing you have learned about selling services and/or products in the past?
- How would you describe your leadership style?
- How would you describe your approach to working with customers?

Work Location: In person

Application deadline: 2023-08-30
Expected start date: 2023-09-04



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