Full Time Front Desk Clerk

2 months ago

London, Canada The Salvation Army Full time

**KEY RESPONSIBILITIES**:
**Service **Responsibilities**:

- To complete all duties in accordance with the Standards and Policies & Procedures of The Salvation Army London Centre of Hope
- Participate in regular staff meetings to review operational effectiveness, changes in policies and procedures, and in-service training
- As required and as applicable, make suggestions that will improve efficiency, working conditions or procedures to the Residential Services Manager
- Greet all visitors to the London Centre of Hope in a welcoming and respectful manner, and ensuring any visitors with appointments are guided to the appropriate location
- Answering or referring inquiries, made in person or by telephone, in a professional manner, directing telephone calls and/or taking and distributing telephone messages as required
- Accept, record and distribute mail and deliveries (including fax)
- Provide referrals or general information to community members
- Register new residents and notify hostel staff that person has been registered
- Distributing and monitoring use of access cards
- Maintain accurate records of client stays
- Refer clients to the appropriate persons for counseling, administration, pastoral care, medical assessment and social services assistance
- Ensure all reporting/recording is documented as required
- Accept, receipt and deposit in the safe, any monies received at Front Desk
- Work cooperatively with staff from the various Centre of Hope departments to provide exemplary client service delivery
- Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.
- Maintain information in confidence as required
- Participate as an active and responsible team member in all work groups through which position responsibilities are achieved
- To treat the property of The Salvation Army with due care and cautio
- Represent the organization in a professional and engaging manner and assist personnel whom the position supports in developing those skills as required
- Participate in supervision and performance appraisal process
- Participate in ongoing professional development and training

**Health** and **Safety**
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures
- Work closely with security, identifying any safety and security needs
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures
- Work closely with security, identifying any safety and security needs
- Responsible to work in compliance with the Ontario Health & Safety Acts and Regulations
- Responsible to use personal protective equipment and clothing as directed by the employer
- Responsible to report workplace hazards and dangers
- Responsible to work in a manner as required by the employer and use the prescribed safety equipment
- Responsible to report workplace injuries or illness

**Client Services**
- Hand out bag lunches
- Responsible to accept medications from residents at registration and as delivered from pharmacies, placing all medications the medication storage bin; returning medications to residents as directed by medication room personnel

Perform other position related duties as required

**WORKING CONDITIONS**:
Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shifts include a ½ hour paid meal break. The operational hours of this facility are 24/7

**Shifts**: Saturday and Sunday, 8:00 a.m. to 4:00 p.m., Monday and Tuesday, 4:00 p.m. to 12:00 a.m.

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:

- Completion of a two-year College Diploma or University Degree in the field of human and or social services is required
- First Aid/CPR and Non-Violent Crisis Intervention or willingness to acquire one

**EXPERIENCE AND KNOWLEDGE**:

- Experience working with a diverse population, including mental health and addictions is an asset
- Knowledge and sensitivity to the social and economic barriers and issues unique to the shelter system

**SKILLS AND CAPABILITIES**:

- Exhibit a strength-based approach & compassionate response
- Ability to use sound judgment when making decisions
- Excellent oral and written communication skills
- Understanding and support for a Housing First philosophy and issues relating to housing stability for vulnerable population groups
- Excellent organizational skills, ability to follow detailed instructions
- Good interpersonal skills
- Self-motivated and disciplined
- Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check **with vulnerable sector** screening
- Ability and willingness to develop an u

  • Front Desk Coordinator

    1 month ago

    London, Canada Fanshawe Student Union Full time

    **Posting Closes: December 2, 2024** **Front Desk Coordinator** Temporary Full-Time (1 year contract) 35 hours per week, Monday through Friday (occasional evenings or weekends as necessary) **Reports To** Administrative Services Manager **Summary** The Front Desk Coordinator is responsible for a wide range of administrative tasks, encompassing both...

  • Front Desk Clerk

    6 months ago

    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Front Desk Clerk

    23 hours ago

    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Front Desk Coordinator

    6 months ago

    London, Canada Stichi Shop Inc. Full time

    Overview We are seeking a highly organized and customer service-oriented individual to join our team as a Front Desk Manager. As the first point of contact for our office, you will play a crucial role in providing exceptional service to our patients and visitors. If you have excellent communication skills, attention to detail, and the ability to multitask...

  • Front Desk Clerk

    7 months ago

    London, Canada The Salvation Army, Centre of Hope Full time

    Job Title: Front Desk Clerk Department: Residential Services Compensation: Start: $16.60 /hr, Year 1: $18.22/hr Unionized: Yes Ministry Unit: London, Centre of Hope Address: 281 Wellington Street **Attention**:Hala Nayel - Senior Human Relations Advisor **Mailing Address**:281 Wellington St, London, ON N6B 2L4 **Attention**:Hala Nayel - Senior Human...

  • Front Desk Assistant

    23 hours ago

    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Front Desk Agent

    4 months ago

    London, Canada Best Western London Airport Inn & Suites Full time

    **Job description** - Ensuring courteous, efficient, and quality guest service at the front desk - Full understanding of Best Western guest loyalty and other related programs - Coordination and communication with different departments - Maintenance, Housekeeping, Food & Beverage, Night Audit, and Sales to ensure the smooth flow of accurate information -...

  • Hotel Front Desk Associate

    1 month ago

    London, Ontario, Canada Erie Beach Hotel Full time

    We are seeking a highly reliable and dependable individual to join our front desk team at Erie Beach Hotel.As a Night Clerk, you will be responsible for investigating complaints and claims, registering arriving guests and assigning rooms, processing guests' departures, calculating charges, and receiving payments. You will also follow emergency and safety...

  • Front Desk Agent

    7 months ago

    London, Canada Best Western London Airport Inn & Suites Full time

    **Job description** - Ensuring courteous, efficient, and quality guest service at the front desk - Full understanding of Best Western guest loyalty and other related programs - Coordination and communication with different departments - Maintenance, Housekeeping, Food & Beverage, Night Audit, and Sales to ensure the smooth flow of accurate information -...

  • Front Desk Assistant

    7 months ago

    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Administrative Assistant

    7 months ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 37.5 Salary Grade: Level L **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We...

  • Administrative Coordinator

    2 months ago

    London, Canada Fanshawe Student Union Full time

    **Posting closes: November 15, 2024** **Administrative Coordinator** Permanent Full-Time Monday through Friday, 35 hours per week, some evenings and weekends as required **Reports To** Administrative Services Manager **Summary** The Administrative Coordinator, reporting to the Administrative Services Manager, is responsible for a diverse range of...

  • Front Desk Agent

    7 months ago

    London, Canada Diamond Canada Group Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

  • Front Desk Agent

    4 days ago

    London, Canada Best Western London Airport Inn & Suites Full time

    **Job description** - Ensuring courteous, efficient, and quality guest service at the front desk - Full understanding of Best Western guest loyalty and other related programs - Coordination and communication with different departments - Maintenance, Housekeeping, Food & Beverage, Night Audit, and Sales to ensure the smooth flow of accurate information -...

  • Front Desk Receptionist

    3 days ago

    London, Canada DMARehability Full time

    **About us** DMARehability is a leader in the provision of community based medical, vocational and occupational services. We provide both individual and program based treatment and assessment to auto insurance carriers, life insurance companies, legal community and government agencies. Our work environment includes: - Relaxed atmosphere - On-the-job...

  • Front Desk Clerk

    2 months ago

    London, Canada The Salvation Army, Centre of Hope Full time

    Job Title: Front Desk Clerk Department: Residential Services Compensation: Start: $19.92 /hr, Year 1: $22.04/hr Unionized: Yes Ministry Unit: London, Centre of Hope Address: 281 Wellington Street **Attention**:Nastaran Razavi - HR Service Centre Advisor I **Mailing Address**:281 Wellington St, London, ON N6B 2L4 **Attention**:Nastaran Razavi - HR...

  • Front Desk Clerk

    4 months ago

    London, Canada The Salvation Army, Centre of Hope Full time

    Job Title: Front Desk Clerk Department: Residential Services Compensation: Start: $19.92 /hr, Year 1: $22.04/hr Unionized: Yes Ministry Unit: London, Centre of Hope Address: 281 Wellington Street **Attention**:Hala Nayel - Human Relations Business Partner **Mailing Address**:281 Wellington St, London, ON N6B 2L4 **Attention**:Hala Nayel - Human...

  • Front Desk Clerk

    2 months ago

    London, Canada The Salvation Army, Centre of Hope Full time

    Job Title: Front Desk Clerk Department: Residential Services Compensation: Start: $19.92 /hr, Year 1: $22.04/hr Unionized: Yes Ministry Unit: London, Centre of Hope Address: 281 Wellington Street **Attention**:Nastaran Razavi - HR Service Centre Advisor I **Mailing Address**:281 Wellington St, London, ON N6B 2L4 **Attention**:Nastaran Razavi - HR...

  • Front Desk Clerk

    2 months ago

    London, Canada The Salvation Army, Centre of Hope Full time

    Job Title: Front Desk Clerk Department: Residential Services Compensation: Start: $19.92 /hr, Year 1: $22.04/hr Unionized: Yes Ministry Unit: London, Centre of Hope Address: 281 Wellington Street **Attention**:Nastaran Razavi - HR Service Centre Advisor I **Mailing Address**:281 Wellington St, London, ON N6B 2L4 **Attention**:Nastaran Razavi - HR...

  • Front Desk Sales Representative

    7 months ago

    London, Canada City Centre Stroage Full time

    The Opportunity We are looking for Front Desk/Sales Representatives with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth. The Company Since 1990 City Storage Group has been helping happy clients keep their stuff safe and secure at...