Referral Coordinator

3 weeks ago


Mississauga, Canada Lifemark Health Group Full time

**Title**: Referral Coordinator

**Location**:Missisauga, AssessMed Office

**Type**:Permanent Full-time, in-person role

For over 25 years AssessMed has been completing independent, unbiased, evidence based medico-legal evaluations and file reviews to several markets including but not limited to, auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is a true national provider with strategically located regional offices in British Columbia, Alberta, Ontario (4), Quebec (2) and the Atlantic Canada (2).

**Responsibilities**:

- Handle all notices regarding trial or arbitration, process in our internal database and process related documentation and correspondence
- Follow up regularly for updated status on all matters, update database and stakeholders as appropriate
- Process ancillary client or assessor requests
- Confirm outstanding invoice amounts for settled files within 24 hours
- Coordinate all aspects of trial attendance including travel arrangements and or video link resources as required
- Identify issues that will impact on service standards and notify management
- Follow up with clients post attendance and update management with feedback
- Process referrals and ancillary service requests.
- Backup other RC’s as needed
- Other administrative duties as assigned

Required Qualifications
- Must be able to assume responsibility for job duties and work independently
- College or University diploma in a relevant field
- 1-2 years work experience in medical or insurance office
- Exposure to customized databases, including running reports
- Ability to analyze and solve problems with autonomy demonstrated.
- Superlative verbal, written and presentation skills required
- Exceptional organizational and time management skills
- High level of computer proficiency and experience with MS Office
- Must have excellent communication skills (written and verbal); must be able to show initiative and good judgment; must be team player with the ability to work autonomously.
- Must possess a passion for details


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