Branch Operations Manager

5 days ago


Clairmont, Canada Pioneer Offroad Rentals Full time

**About the job**:
Our clients expect the best and that is what we are looking for, so if you are that high quality individual who is professional in all aspects of your work, then we are interested in talking to you about joining our team. You will be supported by an outstanding group of positive people and business professionals who are known for their reputation, commitment to quality, delivery and outstanding customer service. This has led to our quality clients relying on us as a trusted supplier and it is through our client recommendations that our business has grown.

Prior industry knowledge in the ATV equipment rental, servicing and repairs is an asset but not required, but the right skill set and attitude is a must.

**Responsibilities**:

- Responsible for the overall quality of equipment
- Possess the ability to troubleshoot equipment breakdowns over the phone and assist our clients in the field.
- Problem solving from diagnosis to correction
- Ensure that all paperwork is well organized, accurate and completed in a timely fashion
- Strong leadership, communication skills, team building skills and a lead-by-example attitude with a hands-on approach is needed.
- Possess the ability to teach, train and mentor young apprentice mechanics/ Sanitary truck operators.
- Maintain company safety culture.
- Available for on-call rotation for afterhours and weekend calls.
- Other related duties as assigned.

**Requirements**:

- 1 to 3 years in a similar role in a similar industry.
- Journeyman Technician or similar ticket preferred but not required
- Be a self-motivated individual with the ability to multi-task during high volume times.
- Good communication skills, oral and written, with the ability to communicate persuasively, excellent telephone manner and excellent customer service attitude.
- Excellent problem-solving and critical thinking skills.
- Working knowledge of Microsoft Office, MS Word and Excel.
- A team player, able to thrive in a dynamic and fast paced environment.
- Good organizational skills and the ability to pay attention to detail.
- A valid Driver’s License

**Compensation**:

- Competitive wages depending on experience and education
- Employee benefit program
- Company Vehicle
- Company Phone

We thank you for your interest in the position; however, only qualified applicants will be contacted.

**Salary**: $70,000.00-$80,000.00 per year

**Benefits**:

- Company car
- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Education**:

- Secondary School (preferred)

Work Location: In person



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