Store Manager
4 days ago
Store Manager Richmond Centre
Tumi Overview:
Brand Detail:
INTEGRITY
Our standards are exceptional, and we stand by everything we do.
PASSION
We treat our products, people and clientele with the total dedication they deserve.
INNOVATION
When it comes to forward thinking, we are foremost.
GLOBALISM
We are all Global Citizens and look to contribute to a global community.
ENTREPRENEURIAL SPIRIT
Each of us is empowered to create personal and collective progress.
Position Summary:
Key responsibilities:
- Manages and coordinates the daily operations of the store and the daily activities of the sales staff while ensuring all are engaged in promoting and selling products while enhancing our brand image in the market.
- Ensures each client receives outstanding client service; greets and acknowledges every client and develops new client relationships.
- Ensures our clients receive superior after sales service.
- Analyzes and measures business trends; implements plans to maximize sales and meet or exceed goals and objectives.
- Delivers increases in individual and store KPI’s (conversion, UPT and DPT) and sales goals.
- Ensures compliance with all policies and procedures.
- Trains and coaches store staff in all aspects of the business; directs and monitors training and development for all store personnel.
- Manages the store schedule and tracks the time and attendance for each associate on the store team in WFM, our time and attendance tracking system.
- Manages the applicant hiring process through iCIMS, our applicant tracking system and ensures all new hires are onboarding correctly.
- Performs all actions needed for associate status changes in WFN, our Human Resources Information System.
- Merchandises store as directed by visual guidelines and ensures that all stock is well maintained and in good condition.
Qualifications:
To be a great fit for the TUMI retail team, you:
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
- Are a team player who values a collaborative environment
- Possess a “client first” service mentality
- Have strong sales and client experience, particularly in the luxury market
- Can demonstrate proven success in meeting sales goals and achieving KPI’s
- Have a strong sense of integrity and an ability to lead by example
Associate Benefits:
- Career pathing
- Training
- Paid time off
- Paid holidays
- Medical, dental, vision, life insurance
- Pet Insurance
- Tuition Reimbursement
- Work-life balance
Tumi..Perfecting the Journey
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Retail Management: 3 years (preferred)
Work Location: In person
Expected start date: 2024-04-15
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