Visitor Services Associate
4 weeks ago
**Visitor Services Associate (Reception)**
**Position**: Hourly, part-time position with weekend, evening, and some weekday availability; approx. 10-20 hrs/week
**Compensation**:$16.00/hr
**Key Responsibilities**:
- Provide and model extraordinary customer service to all visitors and guests
- Streamline front desk processes and provide instructions for other team members
- Execute accurate cash handling and point-of-sale procedures
- Develop a thorough understanding of the point-of-sale system, Doubleknot
- Support the sale of memberships and data entry of member information
- Coordinate bookings for day camps, birthday parties, and group sales
- Merchandise and stock the Explore Store
- Maintain a clean and organized front desk area
- Maintain filing, data entry, and tracking sheets
- Provide office and administrative support to the staff team, as needed
- Order and maintain office supplies, distribute mail, and courier delivery
- Accept other duties as required
**Skills**:
- Experience in customer service, retail, reception and/or administration
- Demonstrated passion for delivering exceptional customer service and interacting with children
- High attention to detail and outstanding organizational skills
- Ability to self-direct
- Excellent time management and multitasking skills
- Ability to work efficiently and problem-solve on the spot
- Experience managing cash, debit, and credit card transactions
- Flexibility and willingness to adapt to shifting priorities
- Computer proficiency, particularly Word and Excel
- Ability to work in a fast-paced environment
- Weekday, evening, and weekend availability as required
**Job Type**: Part-time
Part-time hours: 10-20 per week
**Salary**: $16.00 per hour
**Benefits**:
- Casual dress
- Discounted or free food
- Employee assistance program
- On-site parking
- Store discount
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
**Experience**:
- Customer service: 2 years (required)
Work Location: One location
Application deadline: 2023-01-08
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