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Csj Visitor Services Associate

3 months ago

London, Canada London Children's Museum Full time

**Position**: 37.5 hours per week from June 24, 2024, to September 1, 2024

**Compensation**:$17.00/hr

**Key Responsibilities**:

- Provide and model extraordinary customer service to all visitors and guests
- Greet visitors and process daily admissions
- Execute accurate cash handling and point-of-sale procedures
- Develop a thorough understanding of the point-of-sale system, Veevart
- Maintain cleanliness of entranceway and main floor eating spaces
- Support the sale of memberships and data entry of member information
- Provide details to visitors about day camps, events, birthday parties, and group visits
- Merchandise and stock the Explore Store
- Greet large groups to communicate daily programming and visit expectations
- Maintain a clean and organized front desk area
- Maintain filing, data entry, and tracking sheets
- Provide office and administrative support to the staff team, as needed
- Accept other duties as required

**Skills**:

- Experience in customer service, retail, reception and/or administration
- Demonstrated passion for delivering exceptional customer service and interacting with children
- High attention to detail, cleanliness, and outstanding organizational skills
- Ability to self-direct
- Excellent time management and multitasking skills
- Ability to work efficiently and problem-solve on the spot
- Experience managing cash, debit, and credit card transactions
- Flexibility and willingness to adapt to shifting priorities
- Computer proficiency, particularly Word and Excel
- Ability to work in a fast-paced environment
- Weekday, evening, and weekend availability as required

**Job Types**: Full-time, Seasonal
Contract length: 10 weeks

**Salary**: $17.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Casual dress
- Discounted or free food
- Employee assistance program
- On-site parking
- Store discount

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service, retail, reception and/or administration: 1 year (required)

Work Location: In person

Application deadline: 2024-03-02
Expected start date: 2024-06-24