Product Leader
3 weeks ago
For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
The Product Leader (PL), content management platform leads the product vision and roadmap for a key strategic initiative for the company. Your direct customers will be internal product teams and future consumers of content data. You are responsible for ensuring your platform is successful in delivering value to the end user and is aligned with company priorities.
- This is a highly collaborative and influential role where you will be responsible for building and driving the strategy across multiple teams. You are data and insight driven, passionate about solving complex problems, and you have a proven track record of aligning cross-functional teams toward common goals.
**What you'll be doing day to day**:
- Collaborating on high level strategy
- Engaging with internal stakeholders to ensure solutions meet desired outcomes
- Working closely with product, engineering and UX teams to collaborate on design and delivery
- Coordinating, maintaining, and communicating product roadmaps to ensure the broad team is aligned on vision
- Understanding and refining the value proposition for your products, promoting products internally and externally
- Managing and coordinating escalation of issues and fixes, willing to dig in to help triage production issues
- Establishing, tracking and optimizing key results/metrics for your product
- Envisioning viable new concepts/ideas, supporting the PointClickCare Strategy and market position/goals of clinical products, with a focus on understanding business problems
- Iteratively testing concepts with key stakeholders to inform decisions
- Driving approved product development deliverables through the planning, definition, development, testing, pre-launch, and go-to-market phases
- Driving results through effective communication by building rapport, anticipating, and preparing for questions, communicating calmly under pressure, and actively listening
- Representing PointClickCare with a high degree of knowledge, integrity, and professionalism
**Skills and experience we're looking for**:
- Product Management or similar experience, preferably in a SaaS B2B environment
- Bachelor’s Degree in business, computer science, information technology, or healthcare-related related field of study; or equivalent experience in healthcare, or in healthcare product management
- Proven ability to work across cross-functional teams to solve problems
- Demonstrated success at driving innovation in a dynamic environment
- Excellent verbal and written communication skills
**Bonus experience**:
- Experience working on platform products
- Experience working in an Agile software development environment
- Prior experience managing software products through the entire software development lifecycle
- Technical understanding (SaaS, data) with ability to gut check technical feasibility and timelines and remove technical development barriers
LI-Hybrid
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